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Search: Posts Made By: tllapointe
Forum: Audio/Visual/Navigation 05-03-2016, 01:18 PM
Replies: 465
Views: 74,197
Posted By tllapointe
Re: UConnect 8.4 - North America

Loaded 16.13.13 into my 2014 Overland. Loaded smoothly. Kept all my radio preset's and Nav Favorites. All my settings appear to be the same. SD card appeared the same with folders and artist...
Forum: Audio/Visual/Navigation 05-03-2016, 08:02 AM
Replies: 465
Views: 74,197
Posted By tllapointe
Re: UConnect 8.4 - North America

Found this Service Bulletin 08-054-16 for system update 16.13.13. Appears to describe MY13_MY14_RA4_16_13_13 "RA3 RA4 Radio Enhancements".

Tom
Forum: Audio/Visual/Navigation 07-27-2015, 02:19 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I loaded the map update and later loaded 15.26.1.

I have not had any problems related to these upgrades.
Forum: Audio/Visual/Navigation 06-20-2015, 03:50 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

"Garmin" map updates for Jeep

I went to the Garmin website and looked at their menu for PRODUCT - AUTOMOTIVE - IN-DASH". I was surprised to see that they listed Jeep. Further, I was surprised to...
Forum: Audio/Visual/Navigation 06-03-2015, 10:44 AM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I believe that HERE has one live NA database along with pending, unverified, changes. When a company, like Chrysler or Garmin, wants an update, a copy of the verified database is created and given...
Forum: Audio/Visual/Navigation 06-02-2015, 02:53 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I remembered that I had done a screen capture when I ordered my map update on 5/20/15. It did list the same item number as shown on the web site today "U3559...". The later order confirmation...
Forum: Audio/Visual/Navigation 06-02-2015, 01:58 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I got on-line with HERE. I asked about the two different item numbers. It took the lady a while to get back to me.

According to her, the item number listed on the web site is a general item...
Forum: Audio/Visual/Navigation 05-30-2015, 07:07 AM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I hope you're right. However, I remember about a month after getting my Jeep, I was passing through a major city and came up to a detour. As I turned off the interstate highway, my Jeep Nav system...
Forum: Audio/Visual/Navigation 05-30-2015, 06:59 AM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Thanks. If I do experience problems, I will check with the dealer.

Tom
Forum: Audio/Visual/Navigation 05-30-2015, 03:05 AM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I am surprised they set the date back to May 26. Strange.

If I had heard about "major problems", I would not have installed the update. I hope that the problems are only related to navigation and...
Forum: Audio/Visual/Navigation 05-29-2015, 04:53 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Map Update regarding Central Maine. Realize that I do not use navigation in my small town, so I would not be aware of most local map errors.

Today, I went on a 40 mile round trip to check two...
Forum: Audio/Visual/Navigation 05-28-2015, 05:08 AM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Most files on the map update USB stick have a modified date of 11/20/14. Some are 5/20/14 and 12/16/14.

Tom
Forum: Audio/Visual/Navigation 05-27-2015, 09:02 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I loaded my map update this afternoon. I have not verified any data yet, but will over the next few days.

I mounted the USB for the System software (which I had already loaded months ago). I...
Forum: Audio/Visual/Navigation 05-26-2015, 06:43 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Willx, thanks for the info.

I've been reading your comments since I joined over two years ago and you have always sounded very knowledgeable and level headed. Again, you have a lot of facts as...
Forum: Audio/Visual/Navigation 05-26-2015, 01:00 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Earlier, I emailed HERE and described my vehicle and asked if the map update that I just purchased contained the latest map and POI data, the same that my recent Garmin update contained. This is...
Forum: Audio/Visual/Navigation 05-26-2015, 07:05 AM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Unbelievable !

I also have managed large IT projects in my past. We had high quality standards and extensive testing by IT personnel and by a variety of users. Further, we communicated with our...
Forum: Audio/Visual/Navigation 05-22-2015, 03:14 AM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Last night, I emailed HERE and asked them if the map update I just ordered contains the same roads as my recently updated Garmin. I specifically asked if it contains the Maine speed limits, new...
Forum: Audio/Visual/Navigation 05-21-2015, 08:46 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Good catch hhudsonn. "This product will be available May 26th. Please check back with us at that time - thank you!" I hadn't looked back at the site. I suspect they are out of USB sticks. I...
Forum: Audio/Visual/Navigation 05-21-2015, 08:30 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Based on several things, it appears to me that the issue is with Chrysler/Jeep.
1 - This map update appears to be OLD but I know HERE has more up-to-date data and maps than 2013-Q2. So, why didn't...
Forum: Audio/Visual/Navigation 05-21-2015, 08:01 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I am quite sure that HERE provides the maps for Garmin. Maine changed all their interstate speed limits in early 2014. They were in the Garmin map update within 6-9 months. I have submitted Garmin...
Forum: Audio/Visual/Navigation 05-21-2015, 06:47 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

If everyone's map is 2013 data, then I won't open mine and will return it for a refund.

I have already put on 48,000 miles from Maine to Florida to Colorado and Arizona on my 14 JGC. I want maps,...
Forum: Audio/Visual/Navigation 05-20-2015, 01:42 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I just ordered my map update. I didn't see whether I was getting an SD card, USB stick, or DVD.

Tom
Forum: Audio/Visual/Navigation 05-20-2015, 04:04 AM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

5 am EDST, May 20, 2015

HERE now says "This product will be available May 20th. Please check back with us at that time - thank you!"

Tom
Forum: Audio/Visual/Navigation 05-18-2015, 04:59 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I just sent an email to HERE. I repeated what the call center had told me. Then I told them they needed to do a few things:

- Get their web site information corrected.
- Develop a real,...
Forum: Audio/Visual/Navigation 05-18-2015, 04:07 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

No I didn't. I was calm and polite. She is just the messenger. I did make it very clear that many customers were waiting all day to order a product that HERE stated, on it's own web site, was...
Forum: Audio/Visual/Navigation 05-18-2015, 03:49 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I just called the HERE number on their web site. NOT GOOD NEWS.

I reached a woman fairly quickly. I told her that their web site stated that the map update for the 2014 Jeep Grand Cherokee was...
Forum: Audio/Visual/Navigation 05-18-2015, 02:14 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Well, 1stJeepGC, it seems like you are right. It may be at the end of today or tomorrow if it happens at all.

I was betting that HERE had enough bad publicity with their past delays. I expected...
Forum: Audio/Visual/Navigation 05-18-2015, 10:07 AM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I have been checking since 7 am Eastern. No change.
Forum: Audio/Visual/Navigation 05-12-2015, 02:40 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Jacko15, thanks for the update. I am optimistic. After previous announcements and then delays, they couldn't do that again. There was some talk about limited memory in the early Jeep nav system. ...
Forum: Audio/Visual/Navigation 04-24-2015, 10:17 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I just checked the HERE site to see if a map update was available for the 2014 Grand Cherokee. Now the site responds with "Product Not Found. The product you requested, could not be located".
Forum: Audio/Visual/Navigation 04-16-2015, 11:43 AM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I sent another email to Jeep. Here is their reply - saying basically that I called them already - don't bother us..

customerassist <customerassist@chrysler.com>
...
Forum: Audio/Visual/Navigation 03-28-2015, 07:13 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Thanks for the news. I'll believe it when I get the update file.
Forum: Audio/Visual/Navigation 03-18-2015, 07:45 PM
Replies: 987
Views: 81,778
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I have been using a Garmin 3590LMT since I bought the Jeep. Great GPS with lifetime map and traffic updates.
Forum: Audio/Visual/Navigation 03-16-2015, 03:36 PM
Replies: 987
Views: 81,778
Posted By tllapointe
2014 Grand Cherokee Map Update

I emailed HERE again and asked when the new map update would be available. I noted that my map was 2 1/2 years old. Here is the reply:

"Thank you for inquiring about HERE Maps. Your 2014 Jeep...
Forum: Audio/Visual/Navigation 03-11-2015, 07:15 AM
Replies: 19
Views: 1,364
Posted By tllapointe
Re: Using Garmin Exclusively

I did read somewhere on this site that there is a simple, single cable hardware solution to allow use of the touchscreen keyboard while moving. I don't want a software solution. I have searched but...
Forum: Audio/Visual/Navigation 03-07-2015, 08:01 PM
Replies: 19
Views: 1,364
Posted By tllapointe
Using Garmin Exclusively

Just completed an 1800 mile trip from Maine to Florida. I used my Garmin 3590 exclusively for the entire trip and continue to use it in Florida. My 8.4 AN is not a practical navigation tool.

1 -...
Forum: Audio/Visual/Navigation 01-21-2015, 07:37 AM
Replies: 14
Views: 1,106
Posted By tllapointe
Re: Website or Phone Number for JEEP CUSTOMER SERVICE

I just drove from Central Maine to Foxwoods in Connecticut using my Jeep's nav system (5 hour trip). I checked recommended routes on my PC and my handheld Garmin before I left. All showed the same...
Forum: Audio/Visual/Navigation 01-19-2015, 03:33 PM
Replies: 14
Views: 1,106
Posted By tllapointe
Re: Website or Phone Number for JEEP CUSTOMER SERVICE

I just read an old, 2013, article about Microsoft buying Nokia who had purchased Navteq in 2007. It's an old article but it sounds bad for the mapping businesses.

Microsoft Buys Nokia – What will...
Forum: Audio/Visual/Navigation 01-19-2015, 03:08 PM
Replies: 14
Views: 1,106
Posted By tllapointe
Re: Website or Phone Number for JEEP CUSTOMER SERVICE

I just called HERE (Navteq). All she could tell me is that I have the most current map and that they hope to have a new map within the next year. She acknowledged that they had previously listed a...
Forum: Audio/Visual/Navigation 01-19-2015, 02:58 PM
Replies: 14
Views: 1,106
Posted By tllapointe
Re: Website or Phone Number for JEEP CUSTOMER SERVICE

From the same Navteq website that tells me that I have the most current map:

"An Updated Map is a Safe Map

To maximize the benefits of your Uconnect® System, it is important to keep your...
Showing results 1 to 40 of 249

 
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