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Search: Posts Made By: mhquay
Forum: Troubleshooting/Problems Discussion 02-24-2014, 10:12 PM
Replies: 3
Views: 333
Posted By mhquay
Re: Transmission run in period

I have had it reconfirmed that no break in required.
Forum: Troubleshooting/Problems Discussion 02-24-2014, 10:10 PM
Replies: 3
Views: 333
Posted By mhquay
Re: Transmission run in period

Lost drive. They found metal in box so decided to replace completely.
Forum: Troubleshooting/Problems Discussion 02-24-2014, 04:29 PM
Replies: 3
Views: 333
Posted By mhquay
Transmission run in period

Have just had the transmission replaced in my 2012 Grand a Cherokee Diesel after 26,000 klms.
I am towing a 3200kg caravan. The dealer advised that it is OK to tow my van with no run in period....
Forum: Export Grand Cherokee 2011+ 12-31-2013, 08:48 PM
Replies: 592
Views: 34,206
Posted By mhquay
Re: Jeep Navigation System Fail

NEW YEARS RESOLUTION
"To make Jeep Australia rue the day that they sold me a new car with a defective navigation system!"
Forum: Export Grand Cherokee 2011+ 12-21-2013, 11:43 PM
Replies: 592
Views: 34,206
Posted By mhquay
Re: Jeep Navigation System Fail

Woops. Forgot the link.
Here it is (http://www.carsguide.com.au/news-and-reviews/car-news/lemon_story)
Forum: Export Grand Cherokee 2011+ 12-21-2013, 11:42 PM
Replies: 592
Views: 34,206
Posted By mhquay
Re: Jeep Navigation System Fail

Worth reading for those taking legal action.
Anybody know the outcome of the mediation case last week? I would expect Jeep to demand confidentiality of any settlement but worth asking.
For what...
Forum: Export Grand Cherokee 2011+ 12-19-2013, 09:30 AM
Replies: 592
Views: 34,206
Posted By mhquay
Re: Jeep Navigation System Fail

So from what others are telling me the "fix" is a dud, so I spent $149 on a Garmin 2597 today to do the job of the useless Jeep Navigation System. Free lifetime maps, lane guidance, add your own...
Forum: Export Grand Cherokee 2011+ 12-13-2013, 06:40 AM
Replies: 592
Views: 34,206
Posted By mhquay
Re: Jeep Navigation System Fail

I know it has been tried before but I really think we now have enough of a story to interest A Current Affair.
Forum: Export Grand Cherokee 2011+ 12-13-2013, 02:34 AM
Replies: 592
Views: 34,206
Posted By mhquay
Re: Jeep Navigation System Fail

Outcome of the upgrade.
My Jeep was given its 20,000 klm service but unable to load update as my 2012 Jeep for some reason is not listed on the vin numbers that need it. Will be interested how...
Forum: Export Grand Cherokee 2011+ 12-09-2013, 08:45 PM
Replies: 592
Views: 34,206
Posted By mhquay
Re: Jeep Navigation System Fail

Have just booked my GC in for a 20,000 / 12 month service and the upgrade.
I went in to the dealership armed with the TSB and an Ipad with a video of the navigation system routing 513 Klms from...
Forum: Export Grand Cherokee 2011+ 11-01-2013, 06:52 PM
Replies: 592
Views: 34,206
Posted By mhquay
Re: Jeep Navigation System Fail

Took my car to Jeep WA the other day for upgrade. They had the wrong disk. I was amazed that Ben (service manager) had never heard of the sat nav issue???
Forum: Export Grand Cherokee 2011+ 10-19-2013, 07:10 PM
Replies: 592
Views: 34,206
Posted By mhquay
Re: Jeep Navigation System Fail

I have my doubts the "upgrade" will make a lot of difference. I will wait and see till the end of the year before making a Fair Trading Claim for the value of the unit if purchased as an option...
Forum: Export Grand Cherokee 2011+ 07-11-2013, 07:59 PM
Replies: 592
Views: 34,206
Posted By mhquay
Re: Jeep Navigation System Fail

Have you thought about giving this story to A Current Affair or Today Tonight. Sounds just what they would be interested in.
Forum: Export Grand Cherokee 2011+ 07-11-2013, 11:26 AM
Replies: 592
Views: 34,206
Posted By mhquay
Re: Jeep Navigation System Fail

If they expect me to pay to fix a faulty product then get ready to see me in court.
Forum: Export Grand Cherokee 2011+ 06-11-2013, 01:39 AM
Replies: 81
Views: 3,602
Posted By mhquay
Re: GPS points of interest

Has anyone brought up the subject of compensation? I purchased my car to do a 15,000 klm caravan trip. Ended up using a small Navman to find my way through some of the cities and larger towns which...
Forum: Export Grand Cherokee 2011+ 06-11-2013, 12:04 AM
Replies: 81
Views: 3,602
Posted By mhquay
Re: GPS points of interest

Thanks for your reply. I already have a case number etc.
Forum: Export Grand Cherokee 2011+ 06-10-2013, 09:50 PM
Replies: 81
Views: 3,602
Posted By mhquay
Re: GPS points of interest

Just spoke to the Jeep dealer in Mandurah who told me that they had tried the update and it had failed. When I asked how it failed I did not get an answer.
Did not get past reception to discuss it...
Forum: Export Grand Cherokee 2011+ 05-28-2013, 09:26 PM
Replies: 592
Views: 34,206
Posted By mhquay
Re: Jeep Navigation System Fail

I have lodged a claim with Jeep about my GPS. No 257982.
Is this the correct place to record it?
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