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Search: Posts Made By: tllapointe
Forum: Audio/Visual/Navigation 05-28-2015, 05:08 AM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Most files on the map update USB stick have a modified date of 11/20/14. Some are 5/20/14 and 12/16/14.

Tom
Forum: Audio/Visual/Navigation 05-27-2015, 09:02 PM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I loaded my map update this afternoon. I have not verified any data yet, but will over the next few days.

I mounted the USB for the System software (which I had already loaded months ago). I...
Forum: Audio/Visual/Navigation 05-26-2015, 06:43 PM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Willx, thanks for the info.

I've been reading your comments since I joined over two years ago and you have always sounded very knowledgeable and level headed. Again, you have a lot of facts as...
Forum: Audio/Visual/Navigation 05-26-2015, 01:00 PM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Earlier, I emailed HERE and described my vehicle and asked if the map update that I just purchased contained the latest map and POI data, the same that my recent Garmin update contained. This is...
Forum: Audio/Visual/Navigation 05-26-2015, 07:05 AM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Unbelievable !

I also have managed large IT projects in my past. We had high quality standards and extensive testing by IT personnel and by a variety of users. Further, we communicated with our...
Forum: Audio/Visual/Navigation 05-22-2015, 03:14 AM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Last night, I emailed HERE and asked them if the map update I just ordered contains the same roads as my recently updated Garmin. I specifically asked if it contains the Maine speed limits, new...
Forum: Audio/Visual/Navigation 05-21-2015, 08:46 PM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Good catch hhudsonn. "This product will be available May 26th. Please check back with us at that time - thank you!" I hadn't looked back at the site. I suspect they are out of USB sticks. I...
Forum: Audio/Visual/Navigation 05-21-2015, 08:30 PM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Based on several things, it appears to me that the issue is with Chrysler/Jeep.
1 - This map update appears to be OLD but I know HERE has more up-to-date data and maps than 2013-Q2. So, why didn't...
Forum: Audio/Visual/Navigation 05-21-2015, 08:01 PM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I am quite sure that HERE provides the maps for Garmin. Maine changed all their interstate speed limits in early 2014. They were in the Garmin map update within 6-9 months. I have submitted Garmin...
Forum: Audio/Visual/Navigation 05-21-2015, 06:47 PM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

If everyone's map is 2013 data, then I won't open mine and will return it for a refund.

I have already put on 48,000 miles from Maine to Florida to Colorado and Arizona on my 14 JGC. I want maps,...
Forum: Audio/Visual/Navigation 05-20-2015, 01:42 PM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I just ordered my map update. I didn't see whether I was getting an SD card, USB stick, or DVD.

Tom
Forum: Audio/Visual/Navigation 05-20-2015, 04:04 AM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

5 am EDST, May 20, 2015

HERE now says "This product will be available May 20th. Please check back with us at that time - thank you!"

Tom
Forum: Audio/Visual/Navigation 05-18-2015, 04:59 PM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I just sent an email to HERE. I repeated what the call center had told me. Then I told them they needed to do a few things:

- Get their web site information corrected.
- Develop a real,...
Forum: Audio/Visual/Navigation 05-18-2015, 04:07 PM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

No I didn't. I was calm and polite. She is just the messenger. I did make it very clear that many customers were waiting all day to order a product that HERE stated, on it's own web site, was...
Forum: Audio/Visual/Navigation 05-18-2015, 03:49 PM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I just called the HERE number on their web site. NOT GOOD NEWS.

I reached a woman fairly quickly. I told her that their web site stated that the map update for the 2014 Jeep Grand Cherokee was...
Forum: Audio/Visual/Navigation 05-18-2015, 02:14 PM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Well, 1stJeepGC, it seems like you are right. It may be at the end of today or tomorrow if it happens at all.

I was betting that HERE had enough bad publicity with their past delays. I expected...
Forum: Audio/Visual/Navigation 05-18-2015, 10:07 AM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I have been checking since 7 am Eastern. No change.
Forum: Audio/Visual/Navigation 05-12-2015, 02:40 PM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Jacko15, thanks for the update. I am optimistic. After previous announcements and then delays, they couldn't do that again. There was some talk about limited memory in the early Jeep nav system. ...
Forum: Audio/Visual/Navigation 04-24-2015, 10:17 PM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I just checked the HERE site to see if a map update was available for the 2014 Grand Cherokee. Now the site responds with "Product Not Found. The product you requested, could not be located".
Forum: Audio/Visual/Navigation 04-16-2015, 11:43 AM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I sent another email to Jeep. Here is their reply - saying basically that I called them already - don't bother us..

customerassist <customerassist@chrysler.com>
...
Forum: Audio/Visual/Navigation 03-28-2015, 07:13 PM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

Thanks for the news. I'll believe it when I get the update file.
Forum: Audio/Visual/Navigation 03-18-2015, 07:45 PM
Replies: 676
Views: 22,956
Posted By tllapointe
Re: 2014 Grand Cherokee Map Update

I have been using a Garmin 3590LMT since I bought the Jeep. Great GPS with lifetime map and traffic updates.
Forum: Audio/Visual/Navigation 03-16-2015, 03:36 PM
Replies: 676
Views: 22,956
Posted By tllapointe
2014 Grand Cherokee Map Update

I emailed HERE again and asked when the new map update would be available. I noted that my map was 2 1/2 years old. Here is the reply:

"Thank you for inquiring about HERE Maps. Your 2014 Jeep...
Forum: Audio/Visual/Navigation 03-11-2015, 07:15 AM
Replies: 19
Views: 936
Posted By tllapointe
Re: Using Garmin Exclusively

I did read somewhere on this site that there is a simple, single cable hardware solution to allow use of the touchscreen keyboard while moving. I don't want a software solution. I have searched but...
Forum: Audio/Visual/Navigation 03-07-2015, 08:01 PM
Replies: 19
Views: 936
Posted By tllapointe
Using Garmin Exclusively

Just completed an 1800 mile trip from Maine to Florida. I used my Garmin 3590 exclusively for the entire trip and continue to use it in Florida. My 8.4 AN is not a practical navigation tool.

1 -...
Forum: Audio/Visual/Navigation 01-21-2015, 07:37 AM
Replies: 14
Views: 638
Posted By tllapointe
Re: Website or Phone Number for JEEP CUSTOMER SERVICE

I just drove from Central Maine to Foxwoods in Connecticut using my Jeep's nav system (5 hour trip). I checked recommended routes on my PC and my handheld Garmin before I left. All showed the same...
Forum: Audio/Visual/Navigation 01-19-2015, 03:33 PM
Replies: 14
Views: 638
Posted By tllapointe
Re: Website or Phone Number for JEEP CUSTOMER SERVICE

I just read an old, 2013, article about Microsoft buying Nokia who had purchased Navteq in 2007. It's an old article but it sounds bad for the mapping businesses.

Microsoft Buys Nokia – What will...
Forum: Audio/Visual/Navigation 01-19-2015, 03:08 PM
Replies: 14
Views: 638
Posted By tllapointe
Re: Website or Phone Number for JEEP CUSTOMER SERVICE

I just called HERE (Navteq). All she could tell me is that I have the most current map and that they hope to have a new map within the next year. She acknowledged that they had previously listed a...
Forum: Audio/Visual/Navigation 01-19-2015, 02:58 PM
Replies: 14
Views: 638
Posted By tllapointe
Re: Website or Phone Number for JEEP CUSTOMER SERVICE

From the same Navteq website that tells me that I have the most current map:

"An Updated Map is a Safe Map

To maximize the benefits of your Uconnect® System, it is important to keep your...
Forum: Audio/Visual/Navigation 01-19-2015, 02:53 PM
Replies: 14
Views: 638
Posted By tllapointe
Re: Website or Phone Number for JEEP CUSTOMER SERVICE

I just went back to the website posted above (allthingsnavigation) (Navteq) that 1stJeepGC posted and they listed recent changes in the map.

Why Should You Update Your Uconnect® System's Map?
...
Forum: Audio/Visual/Navigation 01-19-2015, 02:49 PM
Replies: 14
Views: 638
Posted By tllapointe
Re: Website or Phone Number for JEEP CUSTOMER SERVICE

Thanks for the support.

I picked up my 14 Overland on March 7, 2013. It has an Oct. 2012 map. Even here in Maine we have new interstate exits, new hospitals, new shopping areas, new businesses,...
Forum: Audio/Visual/Navigation 01-19-2015, 11:33 AM
Replies: 14
Views: 638
Posted By tllapointe
Re: Website or Phone Number for JEEP CUSTOMER SERVICE

My issue is the old - 2 1/2 year old navigation maps.

I sent an email to Chrysler Customer Support who forwarded it to Jeep Customer Support. Jeep replied that there was a system update 14.25.05...
Forum: Audio/Visual/Navigation 01-16-2015, 09:17 AM
Replies: 14
Views: 638
Posted By tllapointe
Re: Website or Phone Number for JEEP CUSTOMER SERVICE

Thanks for the info

I sent an email to Chrysler and they sent me a phone number. I will try that too.

Jeep Brand: 877-426-5337 (tel:877-426-5337)

Tom
Forum: Audio/Visual/Navigation 01-16-2015, 05:35 AM
Replies: 14
Views: 638
Posted By tllapointe
Website or Phone Number for JEEP CUSTOMER SERVICE

I could not find an email address or phone number for Jeep Customer Service. Does anyone have these contacts?

I want to add my voice about Jeep's abandonment of customer needs for reasonably...
Forum: Audio/Visual/Navigation 01-11-2015, 03:59 PM
Replies: 5
Views: 418
Posted By tllapointe
Just bought the Droid Turbo. It pairs with my...

Just bought the Droid Turbo. It pairs with my Overland and uconnect works fine.
Forum: Audio/Visual/Navigation 01-10-2015, 09:09 AM
Replies: 5
Views: 418
Posted By tllapointe
Motorola Droid Turbo

Considering upgrading my phone to the new Motorola Droid Turbo. Has anyone tested this phone's compability with uConnect? I have an early 2014 GC Overland.

Thanks, Tom
Forum: Audio/Visual/Navigation 12-19-2014, 05:24 AM
Replies: 7
Views: 625
Posted By tllapointe
Re: Voice Recognition Training

I have had my '14 Overland for almost 2 years and the voice recognition is much worse now then when I bought it. I have the latest system updates and dealer "patches". I give up - it's useless -...
Forum: Audio/Visual/Navigation 07-14-2014, 04:51 PM
Replies: 81
Views: 6,369
Posted By tllapointe
Re: Navigation Issues

Everything I have read on here and my experience with Garmin units says this IS NOT GARMIN.

A high end Jeep should have a state-of-the-art GPS for highway AND off-road. It should have topo maps...
Forum: Audio/Visual/Navigation 06-10-2014, 01:59 PM
Replies: 35
Views: 4,341
Posted By tllapointe
Re: 2014 NAV Version North America

I noticed on the Navteq site that they have 2015 version map updates for the 2012 Jeep RHR nav systems.

Maybe our 2014 Jeeps with the 8.4AN systems will be next.


Tom
Forum: Audio/Visual/Navigation 05-25-2014, 06:08 AM
Replies: 35
Views: 4,341
Posted By tllapointe
Re: 2014 NAV Version North America

Took delivery of my 14 Overland on 3/7/13 and I have he older 20121026 map.
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