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Search: Posts Made By: Orpheus
Forum: Export Grand Cherokee 2011+ 05-14-2014, 11:14 PM
Replies: 592
Views: 30,893
Posted By Orpheus
Re: Jeep Navigation System Fail

I believe that's what took the time yesterday afternoon when Rob sorted it out.
I used to go to Bennetts Green but there now exist some personal differences.
Forum: Export Grand Cherokee 2011+ 05-14-2014, 05:19 PM
Replies: 592
Views: 30,893
Posted By Orpheus
Re: Jeep Navigation System Fail

Heading in the right direction now. Rob at Customer Service has sorted out the issue. Good effort on his part.
Seems the dealer had ignored the TSB and were trying to use my code to activate the...
Forum: Export Grand Cherokee 2011+ 05-13-2014, 10:22 PM
Replies: 592
Views: 30,893
Posted By Orpheus
Re: Jeep Navigation System Fail

This morning I was back at the dealer. Waited the expected three hours and was then told the code was invalid. They suggest a new update will be out in June so they'll call be when they have it!...
Forum: Export Grand Cherokee 2011+ 05-08-2014, 06:26 PM
Replies: 592
Views: 30,893
Posted By Orpheus
Re: Jeep Navigation System Fail

Still no joy. Seems the dealers in the Newcastle area have been kept in the dark about updating. The letter with the code means nothing to them.
Forum: Export Grand Cherokee 2011+ 03-13-2014, 06:16 PM
Replies: 592
Views: 30,893
Posted By Orpheus
Re: Jeep Navigation System Fail

Just rang another dealer in Newcastle.
Yes, the lass is aware of a software update for selected models.
No, she believes the disk hasn't arrived yet.
Nice kid, but she can only say what she's been...
Forum: Export Grand Cherokee 2011+ 03-13-2014, 03:25 AM
Replies: 592
Views: 30,893
Posted By Orpheus
Re: Jeep Navigation System Fail

Here's some follow up.
I received a call back from the lass at Jeep at about 4.00 PM today. I can't quote her exact words but her message was clear enough.
1. The letters are going out.
2. All...
Forum: Export Grand Cherokee 2011+ 03-12-2014, 07:47 PM
Replies: 592
Views: 30,893
Posted By Orpheus
Re: Jeep Navigation System Fail

I've just got off the phone with Jeep Customer Service in Melbourne. The lass I spoke to (no I don't know her name) had no idea about a tribunal, letters or indeed a fix for the issue. She seems to...
Forum: Export Grand Cherokee 2011+ 02-20-2014, 06:05 PM
Replies: 592
Views: 30,893
Posted By Orpheus
Re: Jeep Navigation System Fail

Bungendore, can I add my congratulations and thanks for your efforts on my behalf.
Forum: Export Grand Cherokee 2011+ 12-21-2013, 03:44 AM
Replies: 1,053
Views: 85,159
Posted By Orpheus
Re: No tow hooks? Front Recovery Soluition help

I'm posting this just for a laugh. I paid the money and I had the recovery hook fitted to my MY12. Can't see that I'll ever be able to use it!
Forum: Export Grand Cherokee 2011+ 12-21-2013, 01:58 AM
Replies: 592
Views: 30,893
Posted By Orpheus
Re: Jeep Navigation System Fail

Latest report. I've been to the dealer and suggested that the time has come to move on to the next step. It's obvious that Chrysler Jeep Australia have no intention of addressing this problem. The...
Forum: Export Grand Cherokee 2011+ 12-20-2013, 02:32 PM
Replies: 592
Views: 30,893
Posted By Orpheus
Re: Jeep Navigation System Fail

Well my dealer rang me yesterday and told be the disk hadn't arrived. Now the dealer acknowledges that they're being treated as mushrooms too. Shona is now permanently unavailable. I'm sure now...
Forum: Export Grand Cherokee 2011+ 12-12-2013, 01:03 PM
Replies: 27
Views: 1,471
Posted By Orpheus
Re: 2014 jcc overland spare wheel

Damn, My mistake. I was looking at the two most recent photos and not the original one posted. certainly the old live axle setup allowed the spare under the back, the newer IRS takes up too much...
Forum: Export Grand Cherokee 2011+ 12-12-2013, 05:22 AM
Replies: 27
Views: 1,471
Posted By Orpheus
Re: 2014 jcc overland spare wheel

Hmmm. No. None of the photos show a live axle. I don't know how long it is since Jeep had a live axle rear, but these photos certainly don't show one. If you look closely you can see the CV joints...
Forum: Export Grand Cherokee 2011+ 12-06-2013, 05:41 AM
Replies: 592
Views: 30,893
Posted By Orpheus
Re: Jeep Navigation System Fail

Up til now everyone at Jeep has played dumb about the GPS problem. No-one has admitted that they know of a problem. Apparently the staff have been sworn to silence when it comes to dealing with...
Forum: Export Grand Cherokee 2011+ 12-05-2013, 10:53 PM
Replies: 592
Views: 30,893
Posted By Orpheus
Re: Jeep Navigation System Fail

I've only ever been to Gateshead. I have friends who use the Cessnock dealer and, so far, are happy.
Forum: Export Grand Cherokee 2011+ 12-05-2013, 06:09 PM
Replies: 592
Views: 30,893
Posted By Orpheus
Re: Jeep Navigation System Fail

According to Jeep Customer Service and also the local dealer, the necessary discs will be in hand on Friday 20th December. I'm booked in on Monday 23rd December at 8.00 AM for the fix.
Reminds me...
Forum: Export Grand Cherokee 2011+ 09-13-2013, 05:27 PM
Replies: 3
Views: 259
Posted By Orpheus
Re: Newcastle Auto Electrician.

I'll second that. Gibsons at Belmont did our job very well.
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