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Recent content by JeepCares

  1. '14 GC Dealer Wants to Replace Transfer Case

    Trouble Shooting/Problems/Service
    Hi brewsky27, We would be happy to take a look into this to see if there is any assistance we can offer on our end. Please send us a PM with your VIN. Alex JeepCares
  2. TICKing/CLICKing noise...?

    Trouble Shooting/Problems/Service
    Hi GoinginJeep, What our team does is connect you with a Case Specialist who will work with you and your dealer to ensure all resources are used in identifying a resolution. They also keep everything properly documented and facilitate communication between you and your dealer. Hi raven7, I am...
  3. 2015 WK2 Hood Paint bubbling and chipping

    Trouble Shooting/Problems/Service
    Hi NJ Krish, We would be happy to connect you with a Case Specialist to work with you and your dealer. Feel free to send us a PM. Thank you for tagging us, IAmTodd! Alex JeepCares
  4. U0432 code 2019 Grand Cherokee 4x4

    Trouble Shooting/Problems/Service
    Hi whiteone19, We're sorry to hear about your experience. Please keep us updated. If additional assistance is needed, we would be happy to connect you with a Case Specialist to assist. Alex JeepCares
  5. Squeaking from rear but only when turning off the jeep

    Trouble Shooting/Problems/Service
    Hi kevinvinv, We're sorry to hear about your recent concern. I understand you are reaching out to your fellow forum members for advice; however, should you decide to visit your dealer, feel free to reach out to us via PM for additional assistance. Alex JeepCares
  6. Rear wheel vibration in cold weather

    Trouble Shooting/Problems/Service
    Hello TCBK, We are sorry to hear about your most recent concern. Unfortunately due to the nature of our team we are unable to assist customers outside of the United States. However, if you are interested in additional assistance I have provided a customer care # for potential help...
  7. 2016 Grand Cherokee Radio Update Fail

    Troubleshooting/Problems Discussion
    Hi, I'm sorry this is happening to you. I would like to open a case for you and get you to a Uconnect specialist. If you'd like, please send us your VIN, email, phone number, and mileage to get started. Alison ChryslerCares
  8. 2018 Jeep Grand Cherokee limited touchscreen issues

    Troubleshooting/Problems
    Hi, I'm sorry to hear this. I would like to open a case for you and get you to a Uconnect specialist. If you'd like, please send us your VIN, email, phone number, and mileage to get started. Alison JeepCares
  9. 2019 Overland Drive train noise

    Suspension/Driveline/Brakes/Wheels/Tires
    Hi raven7 and WildBTK, We're sorry to hear about both of your experiences. Should you need any assistance while working with your dealers, please send our team a PM. We would be happy to connect you with a Case Specialist to assist! Alex JeepCares
  10. TICKing/CLICKing noise...?

    Trouble Shooting/Problems/Service
    Hi GoinginJeep, We're sorry to hear about your recent concern. If you need any assistance while working with your dealer, feel free to send us a PM. We would be happy to connect you with a Case Specialist to assist. Alex JeepCares
  11. 2017 WK2 charging issue / headlight flickering

    Trouble Shooting/Problems/Service
    Hello Aaron, We are certainly sorry to hear about your recent concern. If you were unable to identify a solution from your fellow forum members, we would kindly recommend addressing this with your local Jeep dealer. If you decide to go this route and need further assistance we are available...
  12. 2014 GC Limited 5.7 coolant sludge/corrosion?

    Trouble Shooting/Problems/Service
    Hi Trackstar1, If you are unable to remedy this on your own and decide to continue to work with your dealer, feel free to PM us. We would be happy to connect you with a Case Specialist to assist. Alex JeepCares
  13. Folding mirror keeps going all the way

    Interior/Exterior/Visual/Lighting
    Hi John, We're sorry to hear that you are also experiencing this. If you are unable to remedy this on your own and decide to have your dealer take a look, please keep us updated. If any additional assistance is needed throughout your dealer visit, please send our team a PM. Alex JeepCares
  14. 2012 Jeep Wrangler Head on Back-Order

    Wrangler-YJ, TJ & JK
    Hello, We're sorry to hear about this. We would be happy to connect you with a Case Specialist to see if there is anything we can do on our end to get the necessary part to your dealer. Feel free to send us a PM. Alex JeepCares
  15. Door locks and radio

    Troubleshooting/Problems Discussion
    Hello! Were you able to get this addressed? Feel free to send us a private message if you'd like us to look into possible service bulletins that may help. Kaitlin Jeep Cares
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