[Mark.traub61]

I cannot believe that my dashboard which I paid a huge amount of money for in the Overland jeep grand Cherokee it is a 2013 and with the last year started to slowly wrinkle and pull away from the dashboard base obviously there is a problem I see a lot of other posts about the leather dashboard wrinkling and coming loose from the base of the dashboard this is unacceptable Jeep needs to recognize that this is obviously a defect and needs to fix it free of charge them and how many miles are on a vehicle I’ve owned over 40 cars in my lifetime and I chose to buy the upgraded overland with the beautiful leather interior and leather dashboard and this is what I get for paying extra money seriously? Contact me back keep
Sounds like this might be a class action lawsuit in the making

 

[Old Dogger]

Welcome to the Forum, from Cave Creek AZ.

 

[philbytx]

Contact Jeep Cares....
There was a recall on them......

 

[IAmTodd]

Extended coverage on the dash has expired and there are basically no dashes available anywhere anyways. You're on your own unless Chrysler good wills it. I would have a Limited dash installed.

 

[Mark.traub61]

Contact Jeep Cares....
There was a recall on them......

Well my jeep was in the dealership from March 9 for approximately 31 days and I told him about the problem but it wasn’t written down on the work order this Schumacher jeep in Delray has gone through management at least 3 to 4 times trying to get this and other problems with my jeep grand Cherokee Overland fixed it’s in the dealership right now today for a fuel pump relay the car wouldn’t start and when I finally get it started I would leave it running wherever I want us to not get stuck which I have been stuck many times with this dashboard I never received an extended warranty notice from Chrysler I also pointed it out to the dealership when it was in on March 9 Of this year my dashboard is like a handsome man with no teeth this is unacceptable I pay a lot of money for this car and I am a multi Chrysler owner this may have to change if they don’t address my problems

 

[Mark.traub61]

Contact Jeep Cares....
There was a recall on them......

I called them yesterday they said they would walk into work I don’t have much higher expectations it seems like jeep doesn’t care but I’m waiting to find out because I will be switching to either a Ford or a GMC if they don’t work things out for me no more Chrysler Dodge Jeep products oh I guess and that includes Fiat as well I really like my jeep grand Cherokee Overland but it looks god awful the dashboard is pulling up everywhere every time I get in the car I got a look at that not happy

 

[JeepCares]

Well my jeep was in the dealership from March 9 for approximately 31 days and I told him about the problem but it wasn’t written down on the work order this Schumacher jeep in Delray has gone through management at least 3 to 4 times trying to get this and other problems with my jeep grand Cherokee Overland fixed it’s in the dealership right now today for a fuel pump relay the car wouldn’t start and when I finally get it started I would leave it running wherever I want us to not get stuck which I have been stuck many times with this dashboard I never received an extended warranty notice from Chrysler I also pointed it out to the dealership when it was in on March 9 Of this year my dashboard is like a handsome man with no teeth this is unacceptable I pay a lot of money for this car and I am a multi Chrysler owner this may have to change if they don’t address my problems

If you send us a message with your VIN, we are happy to look into this for you.

Kaitlin
Jeep Cares

 

[Rcarapia]

I am having the same issue and like you said if this is a constant problem why just not make it a recall instead of having a certain date to get it fixed by. I reached out to JeepCares in hopes of getting this fixed and resolved because I as well have been a longtime Jeep client but now this is happening really puts them to shame!

 

[RoadiJeff]

I am having the same issue and like you said if this is a constant problem why just not make it a recall instead of having a certain date to get it fixed by. I reached out to JeepCares in hopes of getting this fixed and resolved because I as well have been a longtime Jeep client but now this is happening really puts them to shame!

Welcome aboard. Read the thread for more information on this.

Leather Dashboard - WARRANTY FIX!

I just read this on another forum: Jeep just released a warranty bulletin today related to the leather dashboards on our trucks. It covers model years 2011-2014. Per this bulletin, they can replace the dashboard (leather and upper carrier) under warranty after inspecting it. Here's the...

www.jeepgarage.org

 

[Rcarapia]

Welcome aboard. Read the thread for more information on this.

Leather Dashboard - WARRANTY FIX!

I just read this on another forum: Jeep just released a warranty bulletin today related to the leather dashboards on our trucks. It covers model years 2011-2014. Per this bulletin, they can replace the dashboard (leather and upper carrier) under warranty after inspecting it. Here's the...

www.jeepgarage.org

I’ve called and read and expired june18th 2020 but it’s crazy cuz obviously not everyone’s is going peel off at the same time and now I’m stuck in that boat :/

 

[Grand Cherokee Kid]

If you send us a message with your VIN, we are happy to look into this for you.

Kaitlin
Jeep Cares

I’m having the same issue with my Overlands dash and have been waiting over a year for a new dash with no word.