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Actually I don't think you can take the factory CD player out. I was told that would result in a malfunction in the electrical system since it is factory installed. But why on earth would anyone want a CD player that is useless and takes most of the storage space in the center console? It's a horrible design and in my case I never had a chance to view the actual vehicle I purchased so didn't know it would be installed that way. This whole debacle has really soured my impression of what would otherwise have been a pleasurable experience. BTW, the customer care totally sucks, typical phone system where they funnel you around IVRs for 30 minutes with ridiculously long menus and confusing options. What a freakin joke this whole thing has been. Someone should be fired.
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