I sent you a PM, but I will post this here as general information.
ISG handles the process of replacement vehicles/buybacks for Chrysler. If it has already gone to ISG, then Chrysler has already decided to replace your vehicle. ISG does not make any decisions on if it will happen, they just move everything through the process.
ISG handles the process of replacement vehicles/buybacks for Chrysler. If it has already gone to ISG, then Chrysler has already decided to replace your vehicle. ISG does not make any decisions on if it will happen, they just move everything through the process.