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Just a thought but I've seen mention that when certain error codes are set the trans will lock in one gear & 4th or 5th wouldn't surprise me.

"If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all.
" 2014 OM 3rd pg 366
 
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