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I'm having the same exact problem with my 2018 Cherokee limited. I'm talking it in today, I'm going to see what they say. I need it fixed asap. It's happening like 2 times every 20 miles or so.
 

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My wife just contacted me and her 2017 just did the same thing while she was driving. She pulled over and shut the car off and restarted it and the warning light was gone. From what I'm reading here I'm assuming it is the "shift control module". I've instructed her if it comes on again we need to take it to the dealership based on what I'm hearing within this stream. Does anyone know if there is a recall?
 

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Hello Pasqualina1979,

If you're thinking you'd like to have this looked at by the dealer, send us a direct message with your VIN. We'd be glad to escalate your inquiry to a Case Specialist who'll work with you and the dealer toward a solution.

Jasmine
Jeep Social Care Specialist
Jasmine, has there been a fix to this issue? I have a 2014 GC Overland with this issue. Service Shifter pops up multiple times in a 10 mile drive constantly. Seems there would be a fix found for this issue. My dealer wants over $500 to replace the shifter but seems like that may not be the actual fix?
 

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Jasmine, has there been a fix to this issue? I have a 2014 GC Overland with this issue. Service Shifter pops up multiple times in a 10 mile drive constantly. Seems there would be a fix found for this issue. My dealer wants over $500 to replace the shifter but seems like that may not be the actual fix?
Hi Chase,
Please send our team your VIN and mileage and we would be happy to look into this for you.

Kathryn
JeepCares
 

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Was this issue ever sorted out? I have a 2017 Jeep Cherokee Sport and the service shifter message has come on 3 times since I've owned the car which has been since it had 115 miles on it. All the gear lights turn red but the car drives like normal and as soon as I turn it off and back on, it clears out. I took it to the dealership the first time but was told unless the message was showing they couldn't diagnose the issue. Happened tongue at 8pm...any dealerships open at 8pm on a Sat. that I could have driven it to...nope!
 

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Was this issue ever sorted out? I have a 2017 Jeep Cherokee Sport and the service shifter message has come on 3 times since I've owned the car which has been since it had 115 miles on it. All the gear lights turn red but the car drives like normal and as soon as I turn it off and back on, it clears out. I took it to the dealership the first time but was told unless the message was showing they couldn't diagnose the issue. Happened tongue at 8pm...any dealerships open at 8pm on a Sat. that I could have driven it to...nope!
[/Welcome to the Forum, from Cave Creek AZ.QUOTE]
 
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