Hi MotionxxUSxx,I’m having the same issue in my 2018 sterling edition. When Sirius is on I hear what sounds like a cracking noise every so often. Pretty annoying. It doesn’t do it when listening to FM radio. What did the dealer say?
Sounds like a Jeep hardware issue and not something Sirius XM is gonna be able to resolve. What are they gonna do? point the satellite at his Jeep for better signal?Hi MotionxxUSxx,
Have you tried reaching out to the Sirius XM customer care teams? They will be able to troubleshoot and look into this further for you. You can reach them at 1 (866) 635-5027. If you are unable to reach a resolution after speaking with them, please feel free to send us a private message.
Jeep Social Care Specialist
As mentioned, high compression doesn’t crackle.I'm not sure. The system sounds pretty good when using Carplay it sounds awful with Sirius. I think BubbaATL mentioned the compression with Sirius is an issue.
I wasn’t responding to the OP. I was responding to the suggestion that MotionXX contact Sirius XM for fixing his crackle.The OP stated:
We are talking about the same issue. Again the OP states:As mentioned, high compression doesn’t crackle.
Sounds like a bad antenna, bad antenna connection or receiver issue.
Definition of static - crackling or hissing noises on a telephone, radio, or other telecommunications system.FM radio sounds awesome.
Sirius XM radio quality poor - lots of static and sounds like a blown front speaker.
They can help troubleshoot with your and see why specifically it is their signal that is not coming through clearly. Please let me know if you require additional assistance after speaking with themSounds like a Jeep hardware issue and not something Sirius XM is gonna be able to resolve. What are they gonna do? point the satellite at his Jeep for better signal?