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WK2 Overland
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Discussion Starter #1 (Edited)
Needless to say I am beyond bummed out.

2014 Overland, babied 65K miles. Value ~$20K

I was hit on the passenger rear. Just clipped the back of the passenger front door and all the way back. No airbags deployed. I would call it a glancing blow as the truck that hit me was turning left and his right passenger corner hit me. The at-fault driver pulled out of a parking lot. I was traveling on the main road. The at fault driver was issued a citation, Failure to Yield. This was a business vehicle and the local Ops Director showed up and was supportive to me - as it was apparent who was at fault.

Just rec'd the appraisal report (appraiser hired by the at fault drivers insurance company - I think that is normal - at least initially?). $7K in visible damages written up thus far. The appraiser seems to be an upfront guy and would issue supplements as needed.

My Jeep is at the Dealership recommended shop and the shop has a great reputation.

Once the report was issued we were allowed to leave the scene. I thought my Jeep was drive able but quickly realized it wasn't so stopped and had it towed to the body shop. The steering wheel was now off center and traction control and level controls were sensing and searching and were not happy at all.

MY CONCERNS:
1. Although hit on the side/rear my steering wheel is now off center about 15 degrees right. Why / how could this be? The appraiser noted this.
2. The traction control lights flashed on and I have never seen that before. The appraiser stated he didn't note this. He said a pre/post scan would identify any codes.

I am afraid my baby will never be the same again. Is there hope this repair will go OK?

Thanks,
Steven
 

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Needless to say I am beyond bummed out.

2014 Overland, babied 65K miles. Value ~$20K

I was hit on the passenger rear. Just clipped the back of the driver door and all the way back. No airbags deployed. I would call it a glancing blow as the truck that hit me was turning left and his right passenger corner hit me.

Just rec'd the appraisal report. $7K in visible damages written up thus far. The appraiser seems to be an upfront guy and would issue supplements as needed.

My Jeep is at the Dealership recommended shop and the shop has a great reputation.

Once the report was issued we were allowed to leave the scene. I thought my Jeep was drive able but quickly realized it wasn't so stopped and had it towed to the body shop.

MY CONCERNS:
1. Although hit on the side/rear my steering wheel is now off center about 15 degrees right. Why / how could this be? The appraiser noted this.
2. The traction control lights flashed on and I have never seen that before. The appraiser stated he didn't note this. He said a pre/post scan would identify any codes.

I am afraid my baby will never be the same again. Is there hope this repair will go OK?

Thanks,
Steven
From experience with vehicles that have been hit hard, I'd want it totaled or trade it afterwards. They are never the same and have air leaks to mis match body alignment. If your picky like me get rid of it because you will see everything that's wrong still. Finding a good shop that cares is the biggest challenge. If it has 7k of visable damage I'd bet its totalled.

Hope this works out for you
Woodsy
 

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There are some pretty talented folks doing repairs from crash damage.
Let the process take its course and try not to worry too much.
 

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If it was my '14 JGC, I'd get it the best care insurance could buy, and then trade it in right away. I've had a number of vehicles hit over the years, and had issues down the road with almost all that I kept for any length of time.
 

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WK2 Overland
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Discussion Starter #5
Thanks everyone for the input. I made some minor edits to my OP for clarification. I have no choice but to let the process proceed and see how it goes.
 

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If it was not your fault fight for a diminished value claim. Regardless how perfect its put back together it will always have a accident claim in its history and thus worth considerable less on a trade to sale.. get that money now if your state allows the claim.
 

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Your good in NC "By law in North Carolina, the at-fault driver is responsible to compensate the accident victim for their vehicle's reduction in resale market value. Diminished Value is the market's reaction to an inferior property. This loss is paid in-cash to vehicle owners as part of an insurance claim."
 

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WK2 Overland
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Discussion Starter #8
Great input - thanks everyone. I was not aware of the diminished value NC law.
 

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2015 WK2 Overland
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I hit a deer a year an a half ago in my 2015 Overland. The claim was $7k plus rental. I'm lucky that Jeep put extra protection in for the suspension compressor or it would have been worse. $7k is no where near enough to total your car.

More than likely your rear alignment has been compromised, most likely a bent link. You're having to steer (or the car is naturally doing it) to compensate. Traction control is on because it's confused that you're moving in such a way that it thinks you're sliding and it can't correct it. Think of oversteer and you're steering into the slide. There's only so much dead area built into the steering angle sensor before it starts to say there's an issue.

Suspension leveling would be the only one I'm curious about. Possible the sensor is knocked loose.

After you get yours back from the repair going over it with a white glove. Anything wrong take it back. Mine went to the body shop 3 more times (once to be completely repainted) and one more to the dealer to have the headlights calibrated. It was an ordeal but 20k miles on and I'm still enjoying my Jeep. No need to trade it.
 

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Get rid of it, maybe it will come back from the auto body shop as good as it was, but maybe it wont.....why take the chance? Sell it while its still worth something.
 

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2014 Summit 5.7 4wd 20" tires swapped to 18", added all skid plates
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Needless to say I am beyond bummed out.

2014 Overland, babied 65K miles. Value ~$20K

I was hit on the passenger rear. Just clipped the back of the passenger front door and all the way back. No airbags deployed. I would call it a glancing blow as the truck that hit me was turning left and his right passenger corner hit me. The at-fault driver pulled out of a parking lot. I was traveling on the main road. The at fault driver was issued a citation, Failure to Yield. This was a business vehicle and the local Ops Director showed up and was supportive to me - as it was apparent who was at fault.

Just rec'd the appraisal report (appraiser hired by the at fault drivers insurance company - I think that is normal - at least initially?). $7K in visible damages written up thus far. The appraiser seems to be an upfront guy and would issue supplements as needed.

My Jeep is at the Dealership recommended shop and the shop has a great reputation.

Once the report was issued we were allowed to leave the scene. I thought my Jeep was drive able but quickly realized it wasn't so stopped and had it towed to the body shop. The steering wheel was now off center and traction control and level controls were sensing and searching and were not happy at all.

MY CONCERNS:
1. Although hit on the side/rear my steering wheel is now off center about 15 degrees right. Why / how could this be? The appraiser noted this.
2. The traction control lights flashed on and I have never seen that before. The appraiser stated he didn't note this. He said a pre/post scan would identify any codes.

I am afraid my baby will never be the same again. Is there hope this repair will go OK?

Thanks,
Steven
It's too early to worry about it. Let them fix it, see how it drives, make sure they have fixed everything. My PT was hit in the rear twice. First time $2000 in damage which I had fixed at a good body shop. Second time a year later over $4000 and they totalled it. I bought it back for $400. I put the bumper cover back in position and I ignore the badly dented hatch. Under the plastic the back metal is badly smashed but you can't see it.

I've been driving it for two years since that last accident and it drives just like it always did, perfectly, no new noises, didn't even get it realigned and tires wear perfectly even.

While I understand the anguish at having a pristine JGC smashed and repaired you don't need to decide this soon. See how it goes.. If you don't feel right after you get it back and have put a few miles on it then do what makes you feel good.
 

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First, it is normal for the at fault driver insurance company to handle this claim. You could use your insurance and they would subrogate from at fault driver insurance if you so prefer if you have full insurance but you would have to pay deductible (returned later after subrogation). I think if the other insurance got the ball rolling and not causing any problems it is not necessary.
The adjuster will probably want to look at the car again if the shop partially disassembles it and potentially discovers more damage. The repair shop should be in contact with the adjuster.
I have no idea how the insurance company determines when the car is totalled, but as the repair costs will go over 50% of value of the car it will become more and more likely.
My 2004 GTO was rearended by a driver without license and minimal $10K liability insurance. The repair bill was a hair under $10K while the car was worth then little over $20K. All I got from it was rear spoiler delete and the shop let me buy Corsa catback to replace the squished catback and cut me a check for a price of OEM catback. It was the dealership where I bought the car. Good people.
I am not sure if the car handling felt little different afterwards, but I didn't drive it for over a month (parts coming from Australia). I kept it for 6 years more or so.
If it is all repaired and you do not feel confident with it after driving it for a while just sell/trade it in, this will require you to buy a new car when you are not ready for it though and possibly not get the best price for your car so definitely pursue the diminished value claim, you may get few hundred bucks or so?
 

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Great input - thanks everyone. I was not aware of the diminished value NC law.
The at-fault insurance company will very likely low ball the diminished value $$$ amount or fight it entirely. . There are specialist firms that will fight for the fair and proper amount for a fee. Don't fall for the insurance company line that the insured's policy doesn't have enough coverage to pay it. If they tell you that just say that you'll sue the insured personally. That should get them off the dime. Oh, and by no means sign any document that says when they give you $XX that you won't make any further claims until all the damages have been satisfied and paid to your satisfaction.
 
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