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Hey all I am new to this site and I am looking for any assistance or information.

I have a 2014 Jeep Patriot and approximately 2 months ago I came out of my house to find that my active headrest had deployed and there is a broken plastic piece so it will not reset appropriately. I have contacted a few jeep dealerships who are quoting me around $600 to have this issue fixed. My jeep has 65,000 miles on it so it is out of warranty. I find it hard to believe that there have been so many people having this similar issue without being in an accident and Jeep not being willing to fix the issue for free. Any help would be amazing!

Thank you all!!
 

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Hey all I am new to this site and I am looking for any assistance or information.

I have a 2014 Jeep Patriot and approximately 2 months ago I came out of my house to find that my active headrest had deployed and there is a broken plastic piece so it will not reset appropriately. I have contacted a few jeep dealerships who are quoting me around $600 to have this issue fixed. My jeep has 65,000 miles on it so it is out of warranty. I find it hard to believe that there have been so many people having this similar issue without being in an accident and Jeep not being willing to fix the issue for free. Any help would be amazing!

Thank you all!!
Hi gsigmon5,
We're very sorry that this has occurred. We would like to have this documented and looked into further for you. Please send us a private message so we can better assist you.
Lydia
Jeep Social Care Specialist
 

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Look on eBay for replacement parts, they're not cheap but you can get them a lot cheaper than $600. If you're unable to do dissemble the seat enough to do this job, a Body shop could do it for a lot cheaper than a Dealership.

If it was me, and had all the plastic pieces that broke, I'd try to glue them back together with Permatex Plastic Weld and then reinforce them with more of the plastic weld on either side of the repair. See it works well enough to have the strength to retain the headrest.
 
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