Jeep Garage  - Jeep Forum banner

1 - 15 of 15 Posts

·
Registered
2014 Overland
Joined
·
168 Posts
Discussion Starter #1
Been posting a lot lately, I've been saving up questions for you all. : )

The last two times I went to fuel my Jeep I have not been able to get the gas nozzle to go into the Jeep. This is the same station with the same pumps I always use. The little metal parts that close the opening to the neck do not seem to part to allow the gas nozzle to pass through them . I thought maybe it was vacuum thing so I started the Jeep for a few seconds and turned it off. I tried again and after a lot of repositioning and wiggling I was able to get it in to start fuelling. Obviously I need to go to the dealer before I can't get gas in it at all, but has this happened to anyone else? This isn't a matter and the gas flow shutting off this is me not being able to get the nozzle into the fuel neck.
 
  • Like
Reactions: marktwoa

·
Banned
Joined
·
876 Posts
If I were you, I'd get the yellow plastic fill nozzle out of the back (it's right next to the jack) and see if it will go into the fuel filler neck. Try to jiggle it around while pushing it in (hmm...that sounds, well, nevermind), but definitely don't force it.
 

·
Premium Member
Joined
·
3,374 Posts
I've been all over the place: PA, NY, OH, Canada, and have never had a problem with a nozzle. If the nozzle fit prior to this problem and doesn't fit now, I would think there is a problem with the spring loaded closure. Have you tried another gas station? If the problem persists I would get it to the dealer. Good luck!
 

·
Registered
Joined
·
9 Posts
Not a JGC owner yet but hopefully soon. I have rented a couple and never had any issues filling up. So I hate to be captain obvious here lol but are you sure it was gas and not diesel? I have read about people having issues with the auto shut off of the pump but never the nozzle not going in.
 

·
Registered
2014 Overland
Joined
·
168 Posts
Discussion Starter #5
Okay, I am female but I know it is not a diesel nozzle... ; ) But it never hurts to ask that question, I am sure that has happened before.

The wiggle method is the only way I can get it to fuel, and if there is a spring, I bet that is the culprit. Was curious if there was some kind of electronic switch that was not disengaging to allow it to open. Seems there is not. Going to set up an appt today to get it fixed.

I will try another station tonight when I fuel up too.

Thanks!
 

·
Registered
Joined
·
96 Posts
It's spring loaded. I know there have been other owners that have had the problem. along with the flapper not coming back up. Dealer replace the filler part.
 

·
Lifer: Old Geezer
Overland
Joined
·
4,628 Posts
Okay, I am female but I know it is not a diesel nozzle... ; ) But it never hurts to ask that question, I am sure that has happened before.

The wiggle method is the only way I can get it to fuel, and if there is a spring, I bet that is the culprit. Was curious if there was some kind of electronic switch that was not disengaging to allow it to open. Seems there is not. Going to set up an appt today to get it fixed.

I will try another station tonight when I fuel up too.

Thanks!
On pumps with unleaded in the USofA, you shouldn't have any problems fitting the fuel filler into the capless tank. You might have a stuck capless valve there, I'd beat the dealer over the head and shoulders if you see this on unleaded pumps at more than one station, as it sounds like the spring load isn't allowing it to slide aside.

It isnt hard to remove that thing, twist and turn, but I'd complain.
 

·
Registered
2014 Overland
Joined
·
168 Posts
Discussion Starter #8 (Edited)
Now have an appointment next week to have it looked at along with the other little things I have been saving up. I went to the same gas station tonight because they were really cheap and I was able to get the nozzle in a little easier this time. Repeated tries yielded mixed results so it does appear that there is an issue with the spring. As far as twisting it off by hand I don't want to chance smelling like gas (girl thing) , but good to know it should be an easy fix. ; )

Kind of nervous about taking it in next week. Since the visor recall will have the headliner pulled down and this front seat popping noise may have the seat removed, I'm going to have to tell my advisor that when the Jeep goes in there were no scratches or scuffs on the interior. When it comes out, it should look the same.

I have not had issues with this dealer before but you just don't know my luck when I have things work on.

Thanks
 

·
Registered
Joined
·
3 Posts
Been posting a lot lately, I've been saving up questions for you all. : )

The last two times I went to fuel my Jeep I have not been able to get the gas nozzle to go into the Jeep. This is the same station with the same pumps I always use. The little metal parts that close the opening to the neck do not seem to part to allow the gas nozzle to pass through them . I thought maybe it was vacuum thing so I started the Jeep for a few seconds and turned it off. I tried again and after a lot of repositioning and wiggling I was able to get it in to start fuelling. Obviously I need to go to the dealer before I can't get gas in it at all, but has this happened to anyone else? This isn't a matter and the gas flow shutting off this is me not being able to get the nozzle into the fuel neck.
I had the same issue, and it was after trying to fill with a gas can to use up some gas that I had lying around. The gas can nozzle went in easily (didn't know there was a special funnel) but gas didn't fill correctly and backed up so I gave up. Later that day when I went to fill at a gas station the nozzle would not go in unless forced with considerable pressure. After reading some forums it's apparent that the size of the nozzle needs to be within some tight specification. Using deep sockets I was able to get the metal door to yield without any excessive pressure using either 5/8 or 9/16 standard wall sockets. Be careful not to drop them in the tank! The next test will be to go to a gas station again to see if the issue was just because the last one had older smaller nozzles that did not displace all three of the release mechanizes far enough. It's also possible that the gas can nozzle with threaded tip did some damage to the spring mechanism when I yanked it out quickly (because fuel was leaking all over). In that case the locking tabs on the fill valve might need to be pushed all the way to their limits making the valve more fussy about the size of the nozzle?

Update: After looking a bit closer there are two "doors" in the filler neck. A metal "trap door" that has a spring loaded locking mechanism. This is not a seal, more of a barrier maybe to prevent diesel nozzles or something and should easily open when the properly sized nozzle is inserted. Further down the neck there is some sort of valve, probably a flapper type valve, to actually seal the fuel tank. When I tried to use a gas can the nozzle was not long enough or tapered properly to reach the second valve which is why the gas backed up and would not go into the tank. When I yanked it back out the threaded end of that nozzle caught the edge of the trap door and pulled it which may have damaged the hinge or spring? After fooling with it a bit I got the trap door unstuck and it seems to be OK. If it continues to jam then I obviously screwed up the mechanism and will eventually need to replace it.
 

·
Registered
Joined
·
3,944 Posts
It may seem like an insignificant thing but if you take the time to line the nozzle up with the opening and keep the nozzle parallel to the path it needs to take sliding into the filler neck you'll have far fewer problems inserting the nozzle. Like mentioned above, there's not a lot of extra tolerance in that opening and having the nozzle misaligned even slightly makes it difficult to put in. The same is true for removing it.

And yes, the Good Housekeeping seal of approval plastic hornet spray cap that I used as a dust and water cover on my 14's filler neck is still alive and working well on my 16. :D
 

·
Registered
Joined
·
1 Posts
Hi, folks, sorry to report this IS a real thing!
I have been having problems with gas stations all over my area for about a month.
It appears to me to be related to the design of newer gas pump filler nozzles.
It will happen on any pump nozzles that have new-looking rubber parts that cover the metal nozzle.
The particular issue seems to have to do with the snout that covers the major section of the nozzle that a customer must push into the recessed part of the gas cap opening.
This snout has a prominent rubber cushion that is supported by a large, flexible sprint that is clearly intended to keep the snout pressed against the flattened area around the opening to the tank.
I believe the failure to pump gas is directly related to the inability of this snout to meet that surrounding flat area at the appropriate angle, thereby preventing the gas-fume return passage from establishing a suction value sufficient to meet the pump's mechanical settings.
It is obvious from a visual comparison of the angle that the face of the snout and the angle of the recessed flat area it is intended to press against, that the snout on the new gas nozzles has an angle that is 10 to 20 degrees more angled than the recessed surface of the case cap enclosure was designed for.
That gas-fume return passage is created by the tube-in-a-tube construction of the pump hose. And its purpose must be to prevent explosion risk by a positive removal of gas fumes escaping from the hose, the tank, or any spills.
The failure to pump clearly occurs as soon as the pump can determine that the suction strength has not been established. In my case, this is immediately as soon as the gas starts to flow.
All the pumps I've tried have had on display a picture of how a customer should insert the gas nozzle in a horizontal position, and then tilt the handle of the gas nozzle down, raising the rim of the gas nozzle upward toward the top of the gas tank filler pipe.
I have tried forcing the nozzle into the gas cap opening to push the snout's face against the flat surface around the gas cap. And I've tried to force it to operate at a different angle that might make the rubber and metal surfaces meet. None of these works, and just make me think I'm trying to defeat the safety features of the pump and nozzle.
I' would like to know if Chrysler Jeep is aware of this and whether it is just the Jeep models that are affected.
My Jeep is a Jeep Commander from 2006.
I would also like to know whether this is possibly the result of a third-party manufactured nozzle-snout replacement part problem.
Certainly, that snout would be the part of the nozzle that is most likely to wear out and require replacement.
That would be especially true since it a critical part of the fume-suction system, without which the pump cannot function.
If the problem were the replacement snouts, that would make the solution much easier to achieve!
Thanks,
Kimball Johnson
 

·
Registered
Joined
·
2 Posts
Been posting a lot lately, I've been saving up questions for you all. : )

The last two times I went to fuel my Jeep I have not been able to get the gas nozzle to go into the Jeep. This is the same station with the same pumps I always use. The little metal parts that close the opening to the neck do not seem to part to allow the gas nozzle to pass through them . I thought maybe it was vacuum thing so I started the Jeep for a few seconds and turned it off. I tried again and after a lot of repositioning and wiggling I was able to get it in to start fuelling. Obviously I need to go to the dealer before I can't get gas in it at all, but has this happened to anyone else? This isn't a matter and the gas flow shutting off this is me not being able to get the nozzle into the fuel neck.
 

·
Registered
Joined
·
2 Posts
Been a Mechanic for 30 + years on my second Deisel Grand Cherokee. 1st was a 2015 no problems at all, I upgraded to 2018 now every so often the gas pump nozzle will not go into the filler neck assembly. The last time the wife had the vehicle and tank was very low, and it would not accept the nozzle, she tried two different stations and no luck. had to park the vehicle before it ran out of fuel. It seems like one of the internal baffles will not pivot out of the way. Jeep says they have not heard of this and have no recalls or technical service bulletins on it.
 

·
Registered
Joined
·
401 Posts
My 2014 did that to me the other day. Would not go into the filler neck. I finally put the nozzle in as far as it would go and hit the nozzle on the top with my butt of my fist (down vertically....not inward) and the flap opened up and the nozzle went in. The next time I fueled up it worked fine.
 
1 - 15 of 15 Posts
Top