Please, please, please.......run from the dealer connected shop as well as the insurance company certified shop. The hourly rate they get paid either from the dealer or the insurance company is reduced. All part of the deal. Less $$ means less time , means less quality. I have no idea where you are located but a week or two of research into shops in your area will be worth it in the long run. Where do the high end dealers send their cars? Talk to 'the guy' who does your mechanical work. Talk to your neighbors who seem to be particular about their cars and ask them about work they have had done. Have your wife then look at repair color and metallic particle lay in sunlight to see if it matches. Spend 5 minutes on your computer looking up 'automotive paint color blending' so you know what it is. Wander into a detail shop and talk them up about good shops. I live a few miles from Fields Jeep (Pat) and there is a superb shop..Glenview Auto Body..that has worked on my cars the few times they have needed repair. It cost me only the deductible, they did all the argument with adjusters, they will not use crap parts and they remove parts rather than mask and do an all around great job. Also, in Illinois, you do not have to do the 3 estimate song and dance. The upside is on a '14 chances are good you will get factory parts. Soooo, when you are done you will place the card from your body shop next to the those from your doctor, mechanic and lawyer.....all people you select before you need them.