I've been dealing with Gary Miller Chrysler Dodge Jeep Ram in Erie PA since the mid 1980's. I've bought, and exclusively serviced, a number of Dodge and Jeep vehicles there. The buying experience has always been very pleasant, but I do have affiliate pricing, so not a lot of haggling. Their service department has never failed to resolve a problem with my vehicles, whether under warranty or out of my pocket. I'm not a relative or close friend with anyone at the dealership, so I believe my experience is unbiased, although I've developed great business relationships with a number of the people there. Maybe I've just been very lucky, but I can say my experience there has been very positive. I think this thread is a good idea, as there are many complaints about dealers. Positive experiences should be noted.