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I have 2014 grand Jeep Cherokee, I was driving down the road and the head rest just popped out and hit me in the back of head! I went to dealership they want $460.00 to replace. The head rest will not rest it broke in the inside when deployed! Anyone else able to get this fixed from Jeep for free?
 

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Message @JeepCares

This is a common issue and there is a large ongoing thread about the problem.
 

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I have 2014 grand Jeep Cherokee, I was driving down the road and the head rest just popped out and hit me in the back of head! I went to dealership they want $460.00 to replace. The head rest will not rest it broke in the inside when deployed! Anyone else able to get this fixed from Jeep for free?
Hi Hsawayer0814,
We'd be happy to have this looked into by a Case Specialist to see if there is anything we can do on our end to assist. Please send us a PM!

Message @JeepCares
This is a common issue and there is a large ongoing thread about the problem.
Thank you for tagging us, IAmTodd!
Alex
JeepCares
 

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2014 Grand Cherokee 3.6L
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