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Discussion Starter · #1 ·
New issue with my 2014 WK2 just started a week or so ago.

Occasionally, when I enter a turn (be it a curve or a full-blown turn), I get this maybe 5 second long "tone" from the car. It's like a high-pitched noise (a consistent squeak), like a whistle or maybe a tuning fork noise. It's a very consistent tone, and then it goes away. It's not a scrape or a grind, it's a very clean sound (if that makes sense).

I only hear it at lower speeds (never on highway). I am NOT always depressing the brakes when this happens. Note that the tone can continue passed the turn for a second or two (even when wheel is straight again). It doesn't seem to happen when I am parked and I turn the wheel left or right (so don't think it's steering pump, but I am no expert). Could this be the brake wear indicator on one of my wheels rubbing something when I am turning (as if one of them is off somehow)? I have yet to take it in and have the dealer look at it, but of course, it feels like the beginning of another exercise in frustration since it's quite intermittent.

I've driven with my radio and climate fully off to eliminate any possibilities and to hear it better (also to make sure the A/C is off to ensure it's not an A/C issue).

Note that when I stop at a light or a stop sign, I hear a brief similar noise as I am braking, but it's a lot quieter and very very short duration (it stops when I stop), so I am not certain if it's the same thing.
 

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I have the same thing on my 12' JGC and I have 26k miles. The dealer has no clue. They claim its gear whine. When it happens I switched to sport mode and it goes away. I switch back and the noise is back. I figured its in the trans and based on this crappy trans, it doesn't surprise me. Chrysler doesn't seem to be concerned along with a lot of other noises this Jeep makes. Chrysler has a history of trans problems over the years and I guess this is the norm for their products.:cool:
 

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I heard a similar "tuning fork" kind of noise several times yesterday . I think it was related to A/C and fan running full blast. When I turned down the fan the sound went away though it could have been a coincidence. More testing is needed.
 

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Discussion Starter · #5 · (Edited)
I've documented the noise for those that are interested. It's clearly audible in the video:

2014 Jeep Grand Cherokee "Mystery Noise" - YouTube

Hard to get the kids to stay quiet for these videos :)

Note that this has nothing to do with A/C. I've tried it with it on and off. Dealer is blaming the "power steering pump" but won't replace it (yet, I am working on it) saying that it's normal. Please....
 

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OK, I think I've been hearing this too. I wrote it off as just a few random events but now that I see others have heard it, I will pay closer attention to the circumstances in which it happens.
 

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I too hear the noise. It is exactly as I hear it in your Youtube clip. Thanks for posting. I just bought the 2014 Jeep JGC Limited a couple weeks ago. I have 600 miles on it (dealer had 250 on it already). If I put my ear against the steering wheel, I can clearly tell the noise is coming from the steering column area. However, I have no clue what is causing the sound. I did have a bracket removed a week after I bougth the Jeep because of a vibrating noise (which by the can be seen on youtube if you have that particular problem). I plan on taking it on this week or weekend and I'll report my findings. The sound I hear is a consistent, high-pitched, tuning fork like sound as described by previous commenters.
 

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I have the same thing on my 12' JGC and I have 26k miles. The dealer has no clue. They claim its gear whine. When it happens I switched to sport mode and it goes away. I switch back and the noise is back. I figured its in the trans and based on this crappy trans, it doesn't surprise me. Chrysler doesn't seem to be concerned along with a lot of other noises this Jeep makes. Chrysler has a history of trans problems over the years and I guess this is the norm for their products.:cool:
That would be weird if the noise is transmission related since he has a different model transmission then you but hey who knows.
 

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JGC Overland
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lol I heard the mystery tuning fork noise this morning thought I was going nuts. Have to be going slow with windows up and no radio to hear it. No idea what it is.
 

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2003 JGC Laredo
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I hear this noise periodically on deceleration at speeds anywhere from 60mph to 30mph. The noise can be faint to fairly loud. I have been watching a similar thread on the SRT board as I want to see what is being deemed the root cause before I let the dealer start tinkering. My Jeep runs fine, no impact to performance etc. I would be interested if anyone has had it successfully fixed and what the culprit was? Read could be drive shaft, CV Joint.
 

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Discussion Starter · #11 ·
Mine is so specific, that's why I can capture it on camera. It's never when braking, only on subtle turns, never on 90 degree turns from a stop like at a light. Seems to happen more often after I've been driving a while. It really sounds hydraulic, like something is "letting off steam" so to speak (as you can hear in my video). It's such a precise-pitched noise. Anyway...

Took it to dealer today, they acknowledge they hear the noise (oh boy). There is a "zone technician" from Jeep coming to take a look at it and my videos on Thursday of this week (8/1). I will post anything else that comes out of it. If this is a normal noise for the 2014, which I doubt, EVERYONE would be hearing it and there'd be a lot more people trying to get the issue fixed. Last time I buy a vehicle in the first model year like this (where something major has been redesigned).
 

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It's funny I came on here today to see if anyone else was hearing this. For me it's probably started in the last 500 miles and used to just do it on turns but now I can hear it at slower speeds when slightly pressing the gas pedal.

2014 JGC Summit
 

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Discussion Starter · #13 ·
The bumpback that I am getting from both the dealer and Jeep themselves is that it is normal. However, I am pushing them and trying to explain that "If this is normal, then normal sucks." I've got a STAR case open about it at Chrysler/Jeep, got a Zone Technician coming out on Thursday and they've emailed my video to a tech at the Jeep factory. I am just a bit concerned that this is going to come back as normal, and I'll just have to live with it.
 

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JGC Overland
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Any chance it's some kind of feedback or interference coming thru the speakers even with radio turned down? Will try to turn off my cell phone next time I hear it just for kicks.
 

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Discussion Starter · #15 ·
Nope, I've tried it with the radio off, fans off, A/C on or off, you name it.

And, on top of that, the Jeep dealer swears its the Power Steering Pump. The problem that I am having is that he thinks it's normal and I simply don't agree. Well passed diagnosing the issue (I think), just trying to get them to help me solve it.
 

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Discussion Starter · #17 ·
I'm pretty sure that thread was referencing the infamous steering column bracket that Jeep has a known fix for, silvermax. This is not a buzz or a vibration related sound... check out my video clip.

If anyone finds a solution from their dealer for this... please let me know. It's very frustrating and the dealer is giving me major pushback. They keep claiming its quiet and normal operation of the the steering system, but I assure you, it's not normal. In the video I posted, I have my fans on "5" with recirculate on (so fans are loud) and the iPhone has crappy mic. It's pretty dang loud. So frustrating that they won't admit it's a problem.
 

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Yea you are right, it does seem steering related. I turned off the radio when coming into work parking lot this morning and at slow speeds and I could hear it when turning. Even when I stopped in parking spot I could turn the wheel a little each way and could hear it stop and start. Definitely weird :confused:
 

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I'm pretty sure that thread was referencing the infamous steering column bracket that Jeep has a known fix for, silvermax. This is not a buzz or a vibration related sound... check out my video clip.

If anyone finds a solution from their dealer for this... please let me know. It's very frustrating and the dealer is giving me major pushback. They keep claiming its quiet and normal operation of the the steering system, but I assure you, it's not normal. In the video I posted, I have my fans on "5" with recirculate on (so fans are loud) and the iPhone has crappy mic. It's pretty dang loud. So frustrating that they won't admit it's a problem.
I took my car to the dealership and they fed me some bs that its an electronic issue due to the tech package I have....I spoke to the GM who I know and he is sending the actual Chrysler technician out to take a look after his service guys failed o provide a real solution. I'll let you guys know on Mon or Tues what happened... I have a feeling hat nothing will come out of this....s
 

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Discussion Starter · #20 ·
If this is an issue, the only way we can get them to do something about it is having one of the techs or the dealerships agree that it's a problem. I should have the results of what the field tech said on Monday as well, but I also assume nothing's going to come of it because they never bothered to call me back (what a shocker).
 
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