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12' Jeep Compass
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Discussion Starter · #1 · (Edited)
I dropped my jeep off last friday for them to check out a bad rattle in the panoramic sunroof and a vibration in the front end. They got me a nice dodge ram v8 rental which i had for about a week now. I called them today and they said they had to gut the entire interior and ordered a new sunroof assy and headliner and a couple parts for the front end. The service manager doesn't know when they'll get done with my jeep since they had to gut the interior, seats and all.:eek: He told me to keep the rental until they can get my jeep fixed. I'm glad they're finally fixing the problem, but i probably wont ever get another jeep with the pano sunroof. Im thankful that this dealer has taken good care of me even though i didn't buy my jeep there and even though i have to drive over 60 miles, its worth it to get quality service. Hopfully ill have my jeep back soon, im starting to like this dodge ram..lol.:lol:
 

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Holy crap. Yeah i would have preferred to have not gotten the pano roof but the dang thing is standard on the Overland and Summit. Booo.
 

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2018 Jeep Trackhawk
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theres a simple fix here for the pano rattle.....did you try that?
 

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2012 GCO
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The seats don't have anything to do with the roof. There's a factory procedure on this issue, and its supposed to take less than four hours.
 

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They replaced mine and had my Jeep for three weeks. I then had to take it back because they didn't hook everything up right and parts were missing. I raised hell and the service manager agreed with me being upset. They corrected the problem and assured me that the tech that did the job would not be working on my Jeep again. The good thing is the rattle is gone. I am not a fan of sunroofs and would not have picked it other than it was standard on the Overland.;)
 

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I had a rattle in the headliner in my '12...the dealer had it fixed once, then it came back. Second time around, they replaced the headliner and who knows whatever else. Had it for about two weeks. Good news, rattle was gone and headliner didn't even budge, which it had before. Bad news, when they slid it in, it shaved a wire in the overhead, which then grounded on the chassis. Did all kinds of funky sh*t to the lights inside. They had that fixed quick though.
 

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They probably had to replace the seats after causing cigarette burn holes all over it, then trying to cover the burn marks by rubbing their shoes over the burnt holes and stomping out the fire...when that didn't work tried cutting out the bad parts out with a linoleum knife.
 

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This thread is a joke, right?
 

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12' Jeep Compass
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Discussion Starter · #16 ·
This thread is a joke, right?
NO, its no joke, when i stopped by there yesterday they had all the interior trim and the fronts seats out the the vehicle, they just folded the rear seats down, the headliner is gone as long as the entire sunroof assy, they are waiting for the new parts to come in, hopefully they can get the parts soon so i can get my jeep back by this weekend, hopefully.:rolleyes:
 

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Seriously, I can see them needing as much room as they can get when working on the entire pano roof. They have to remove the entire headliner and need to pull the seats to have room to move and manuever in the cabin. If they have to re-seal the entire assembly, they will be moving all around the cabin installing the new parts so it is very logical to do all that.

Hope you get it back together and it all works out. :thumbsup:
 

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Discussion Starter · #18 ·
Seriously, I can see them needing as much room as they can get when working on the entire pano roof. They have to remove the entire headliner and need to pull the seats to have room to move and manuever in the cabin. If they have to re-seal the entire assembly, they will be moving all around the cabin installing the new parts so it is very logical to do all that.

Hope you get it back together and it all works out. :thumbsup:
I got my jeep back this past friday and no more rattles!:D Ive been driving it for a week now and no noise whatsoever. They had to replace all of the hardware for the sunroof and a new headliner with reinforced clips, the service guy told me that this is a known issue and that all jeeps with the pano roof with have this problem eventually and Chrysler knows this. Im trying to make sure everything is kosher before my warranty runs out, because i cant imagine having to pay to fix something like this out of pocket.:eek:
 

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2017 Summit
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I got my jeep back this past friday and no more rattles!:D Ive been driving it for a week now and no noise whatsoever. They had to replace all of the hardware for the sunroof and a new headliner with reinforced clips, the service guy told me that this is a known issue and that all jeeps with the pano roof with have this problem eventually and Chrysler knows this. Im trying to make sure everything is kosher before my warranty runs out, because i cant imagine having to pay to fix something like this out of pocket.:eek:
That's great to hear. Thanks for the update.
 
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