I just read this on another forum:
Jeep just released a warranty bulletin today related to the leather dashboards on our trucks. It covers model years 2011-2014. Per this bulletin, they can replace the dashboard (leather and upper carrier) under warranty after inspecting it.
Here's the catch............
The warranty coverage is good for 6 months from the date that the bulletin is issued. It was issued TODAY (12/18/19), meaning that it needs to be looked at BEFORE June 18th!!!
Don't snooze on this!!!! My saddle colored dash is driving me nuts! Now there seems to be an avenue to get it fixed.
Call your dealer with your VIN# to see if it's covered. In the dealer's Warranty Coverage Area, it would need to show "X81" to be covered.
Hey there, I called FCA last week. Also spoke to MOPAR's Extended Warranty which I have kept on my 2013 Grand Cherokee Overland Summit for the life of the car (and it's paid off). No dice, not covered by either.Hello fellow Jeep owners. I own a 2011 JEEP GC Overland and dealing with a wrinkled/bubbled up dash for some time. The dealership(s) in my area have been communicating the same things you all have been told. The last time I inquired, they gave me an email address to reach directly at FCA. x81digitalimagingapproval@fcagroup.com
I've been emailing them every week for about a month with no reply. I am going to keep trying until they do. Perhaps if we all try, we may be able to make some strides.
I love my JEEP and have taken extremely good care of it including all my service appointments at the dealership. It's biggest blemish is something I had nothing to do with and I hope FCA will do the right thing and help us all out.
If we want this to be covered by Jeep, we need to build a strong case. To make it visible, we need to submit complaints to NHTSA they know it’s more than just 2011-2014 Years.
From NHTSA: Report a Safety Problem | NHTSA
- Filing a complaint is your first step in helping NHTSA identify safety problems.
- NHTSA reviews your complaint and compares it to other complaints.
- If a trend is suspected and a problem has a potential for causing a risk to safety the agency will open an investigation.
- If NHTSA believes the data indicates that a safety-related defect exists, the manufacturer is asked to conduct a recall.
- NHTSA does not usually request a recall on single complaints unless NHTSA identifies a severe potential risk to safety based on their investigations.