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Discussion Starter · #1 ·
Hello, can anybody recommend a no hassle dealer or salesman in the Long Island area? I have went to a few local dealers and have left both pissed off. I have a very busy schedule and don't have time for these games.
 

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Good luck with that impossible request!

I'm sure you already know DON'T waste your time w/ Smithtown Jeep.... the worst of the worst.

East Hills isn't much better! Don't go there either!

Port Jeff and Browns are hit and miss depending on who you deal with and what non public dealer incentives their trying to hit. Best time to deal is at the end of the month when they can actually hit their sales quota and give better prices to those willing to negotiate.

What are you looking to buy?
I would suggest you do your homework and deal thru the internet to save time and hassles. Deal with an internet sales manager and play one dealer vs. the other for the best price...all at home on your computer.
I sent a friend to Koons in DC because they were offering the best group buy deal out there 7% below invoice w/a $500 fee....well worth it even with the flight to DC and road trip back included;

http://www.jeepgarage.org/f73/dc-metro-area-group-buy-54432.html
 

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Discussion Starter · #3 ·
I walked out of Smithtown and the guy from Browns never called back. I'm looking for 2014 Limited with 20's and no cd player. I'm trading in a 2011 Laredo. I've had zero luck with the internet sales people, they all make you come in and play the game. Thanks for reply
 

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If you are buying off the lot, search the inventory online, find the car you want, call and make an offer. Tell them to either accept or reject your offer. No BS required.

If you are ordering, reside what you want and what you are willing to pay. Contact three dealers, tell them "exactly" what you want and how much yo are willing to pay. Again, have them give you a yes or no answer. Give them one day to decide and politely tell them not to call unless it's a yes.

You can get this done in less time than the round trip to a dealer or two.
 

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I built my altitude back in august on the jeep web site to what I wanted...after I got done it showed what dealers had it I chose security dodge jeep Chrysler which listed 5 of them went there and by the next week it was mine!...told them we checked out other dealers and the price "they have me" n they beat that price!
 

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I purchased my Jeep from Westbury Jeep and had good experience.
Wish I could say the same....... I tried to buy from them.....Westbury is one of the largest Jeep dealers on the east coast but they refused to compete, price wise, with some of their smaller competitors just a few miles away! :mad:

Their sales managers are all lying scum, trying to part you from your money any way they can! Typical New York sales scum.... willing to lye and cheat you any and all ways, every time, all the time!
 

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I walked out of Smithtown and the guy from Browns never called back. I'm looking for 2014 Limited with 20's and no cd player. I'm trading in a 2011 Laredo. I've had zero luck with the internet sales people, they all make you come in and play the game. Thanks for reply
I recently had a great experience with Mel Blanco at Brown's. Great guy. Easy to deal with. No pressure. Knows his vehicles.

I was able to get 2% under invoice with Access Fund membership. The deal on my trade in was more than I thought I could actually get. It was what I wanted, just didn't expect to get it.

I was planning on going to other dealers to shop prices, but Brown's was my first and only stop. Probably could have gotten another 1% off somewhere else, but this was the closest dealership to me (except for Storm's, which apparently won't go under invoice) and the experience was surprisingly good. Well worth it.

Finance guy was great as well. Came close enough to Internet prices on MaxCare Lifetime Warranty that I was planning on getting anyway, and was able to beat my PenFed loan rate of 1.74% by 1/2%.

Great experience all around. Was not expecting that.

bb
 

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I got my jeep from grand prix subaru and jeep for an amazing price and no hassle salesmen. They were bought by Westbury Jeep a few years ago BUT are nothing like them i had horriable experience with them as well as Town & Country Jeep in levittown.
 

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Wish I could say the same....... I tried to buy from them.....Westbury is one of the largest Jeep dealers on the east coast but they refused to compete, price wise, with some of their smaller competitors just a few miles away! :mad:

Their sales managers are all lying scum, trying to part you from your money any way they can! Typical New York sales scum.... willing to lye and cheat you any and all ways, every time, all the time!
I bought from them in 2010 and they matched the lowest price I got elsewhere without a hassle. I negotiated price over the phone. I have not felt I was treated unfairly. Just my experience.
 

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Had a pleasant experience with Huntington Jeep using their Commack store. Felt I was treated honestly and they quickly were willing to match a price in writing.

Town and Country was a negative experience. Westbury was problematic. I was told they had a true blue WK2, but when I went down there, none was available.
 

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I bought my SRT from Greg Leonardo at Westbury Jeep back in Dec 09 brand new. After a little haggling we got to the price I wanted.

But overall it wasnt a bad experience. Much better than the 5 previous purchases I had at Manhattan Jeep.
 

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I recently got my GC from Ken of Garden City Jeep at a price I wanted. I suggest you go in knowing the price you want. Expect to play the car buying game. But once they see you did your research, you can come out winning in the end :)

Chris
 

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I bought 2 vehicles from security in the past, great dealer, good service when I needed it. I got my 2013 altitude from merrick, I found the vehicle on thier website, went the next day and got it. they gave me all the rebates and incentives that were in effect at the time, and I think I did well. The only reason I didn't go back to security was that I got this back in december, and was concerned about the flood waters from sandy. I know the water didn't make it as far as sunrise hwy. so I went there instead. I haven't needed to go back for service, so I cant comment on that. Just last month, a new dealer 5 towns chrysler/jeep has just opened around the corner from me and I may give them a try for service if needed as I can leave the jeep and walk home, how convenient!
 

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I walked out of Smithtown and the guy from Browns never called back. I'm looking for 2014 Limited with 20's and no cd player. I'm trading in a 2011 Laredo. I've had zero luck with the internet sales people, they all make you come in and play the game. Thanks for reply
I have walked into Browns twice now, basically cash-in-hand, ready to buy, and have had trouble getting someone to help me. After waiting around for 15 minutes last time I was there, my family and I walked out. Port Jeff has terrible ratings and a poor record with the BBB. Smithtown has great dealer ratings on the dealerrater site, but an *F* with the BBB. East Hills only recently gave me back my $500 deposit when they couldn't get my vehicle. It took almost two months. I think I am probably going to try Westbury if I can get Chrysler to buy my 2014 GC back which, for the past two and a half weeks, has been in Town & Country's service department for the fourth time since delivery in mid-April.

Doesn't seem to be any "great" dealers on Long Island from what I can tell.
 

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Stay away from Westbury...worst dealership ever. I bought mine at East Hills...salesman was Rich Corea...no bs guy and i got a decent price on my 2012 limited. Went to westbury and garden city before purchasing from east hills.
 

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In my case, I'm thinking next about which dealer has the best service department. It's obvious that Town & Country has zero pull with Chrysler - they can't get anyone to come work on my car and they don't seem like they want to push the issue either. My Jeep has been there going on three weeks now.

The thing about Westbury is that their service department is huge. I stopped in there a month or more ago. They have to have more qualified technicians there than a mom & pop dealership, and if they have a buyer with an issue like mine, I would hope they would have more likelihood of getting escalated cases tended to more quickly. I could be wrong. It just seemed like they have a giant outfit there and work on 50 cars a day if not more.

They also have a loaner program and towing for the full distance to the dealership if anything happens to the car. Chrysler Roadside didn't want to tow my vehicle to my current dealer. I think they would only tow 20 miles or something like that, and the dealer was 38 IIRC.

In short, I know there will be something wrong with my new Jeep, however minor, but I never want to be in this situation again if something more serious happens.
 
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