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Hello family. I have a jeep wk grand cherokee 3.0L disiel 2012 mofel that has a radio which is not working at times. The radio switches on and off on its own. The display will be off but you can hear the radio fan running inside and i checked for power and its there. Iam thinking of a way of doing an engineering reset and delete everything from the hard drive. Is there any way i can do it with this screen not coming on. Iam suspecting virus in the radio. Please help. Type of the radio NTG4 RHP. Thank you
 
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