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Would you repurchase your Grand Cherokee

  • Yes

    Votes: 134 85.9%
  • No

    Votes: 22 14.1%
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Discussion Starter · #1 ·
Please contribute to the poll. I am considering a purchase between a 2015 Jeep Grand Cherokee Overland or a 2014 (or 2015 when available) Toyota 4Runner Limited, but the issues noted in past models found in the 108 pages of Trouble Shooting/Problems/Service forums has me concerned

The number of issues: CV Boot leaks, 3.6 transmission fishbiting, Brake booster, multiple TIPM replacments, UCONNECT gremlins, Sunroof rattles, misaligned lift gate, clunking in rear suspension, fire hazard in vanity mirror lamps, incorrect/misfitted fuel door, wheel corrosion caused by wheel cap and other issues noted across 2011-2014 models has got me thinking twice about my purchase. I keep thinking "Jeep will fix these problems with the next year model" but new issues seem to replace the old ones.

I have a baby on the way and I don't need the additional stress of vehicle repair or lack of transportation while waiting for repair and/or back ordered parts. I love the looks and technology of the Grand Cherokee, but my head is telling me to choose reliability and resale in the 4Runner.

If you could do your purchase over again, would you?
 

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Have you spent time in the 4runner forums going over the reoccurring issues those owners have? I came from Toyota to the Grand Cherokee and would do it all over again. I really don't think any brand is without issues and I think all car companies will suffer from the computer/software age of vehicles. I would have probably bought a 4 runner but I'm tired of Toyota changing head/tail lights and changing a knob here and there and adding a few letters to the tail gate and calling it the all new 4 runner!


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I'd buy my Jeep again in a heartbeat! :thumbsup: :D
 
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No question, I'd by a JGC again!

Also remember that for every "problem" you see...there are hundreds, if not thousands of folks without them. People tend to report issues online in greater proportions to those who are happy. Nature of the beast...
 
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formerly 14summithemi
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Most definitely buy it again, later build of course :D
 

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'22 & '14 JGC; '09 Subaru Forester; RIP '05 Subaru Legacy STIEVO
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Yes, but I would wait one model year, or buy at the end of the model year. I have an April 2013 build and it has had its glitches. But I would buy again.
 

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2017 Summit
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I said no, but not because of any problems. I don't really need the capability the Jeep offers, as surf fishing in Delaware isn't worth the effort for me. I got spoiled having lived on Long Island for so many years.

There are more comfortable vehicles available with most of the same features.

I have an early build '14 that had a few problems. All were fixed while I waited and had from one to three cups of coffee. The service department where I bought it had a really bad attitude. Holden Dodge/Jeep stepped up to the plate and has provided all the service.

So, to the OP, don't be afraid to buy a JGC. And if you do have a problem, find a service department that has a helpful attitude.


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GC Laredo ORA1
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I'd buy my JGC again. It's a '14 Laredo. I thought about a 4 Runner, but wasn't thrilled about the redesign. Also, I didn't want to be the guy with 2 Toyotas in his garage (wife has a Rav4, which I hate). Only thing I could use is the seating capacity and cargo area of the 4 Runner. Otherwise, the JGC is all I could want and more.
 

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SRT8 ,HD,WRX,
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Well I brought 2 Jeeps in 1yr and would stick with Jeep for a while , it's just the Tech and certain components feels rushed I've never seen a car with so many problems and TSB , I have worked in mines and in the Fire brigade most me life so far and all been Toyotas but Toyotas are boring cars to drive and look so plain inside and outside , but the bastards are tough. Give you an example our cars at the underground mine where I am they weld plates in the gear shifts so we can only drive gears from 1st to 3rd gear and reverse gear and they take out the hi to low range selector so it's always locked in low range .

So we are doing no more than 40klm but we scream the car to 50 to 60 and we load up with about 2 tonne of explosives and the man carriers take about 10 blokes in them and service crews carry about 2 to 4 tonne depending what their doing , so all the cars on the site are locked in at these gears and low range and we do 12hr shifts with 1 hr break . But these Toyotas mate they work there arse off , rarely ever blow gearboxes and there screaming at 4000rpm constantly ,our charge car cooks the motor because we overload it to much sometimes going up the steep incline, but ya have ya crib and it's right to go .

The mine site changes these Toyota land cruisers ever 2 to 3 yrs only because the body rusts out on them but the bloody motor and gearboxes keep going , I have been at this mine now for 20 yrs and you would never get a jeep to do that lol they have tried other cars Nissan , Mazda ,Holden etc just to try and save money but always come back to Toyota , tough cars but there boring on design inside and outside and rough on seating , especially for the money you pay for them . Nearly every minesite in Oz has a Toyota Landcruiser utes and wagons .


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2018 GC Summit 4x4
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Im replied "NO" to the poll. I have just had so many issues with my jeep that I cant justify spending that much money on it again. Ive been back to various dealerships to fix reoccuring and new problems more times than I can cound (even the service manager commented on my track record when he looked it up).

Most recently a new error came up with "Service Transmission". The car is just under a year old with 11k miles on it. I shouldnt have to see a dealership except for my oil changes.

I am actually looking to get out of my jeep and into a 4runner. Theyre having a pretty good lease special going on right now and I personally think the design looks rugged and capable.

Moral of the story: If im going to spend 40k on a vehicle, im not going to be rushing back to the Jeep dealership without doing some shopping first.
 

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I would honestly have to say no. And I say that for a number of reasons:

1) Chrysler/Jeep dealership service is the worst I've ever encountered - It's like pulling teeth to get them to do TSB work for instance. I have to call Chrysler Customer Care first...then have them locate a dealership near me to perform the work...pathetic. I'm jealous of the service my wife gets at the BMW dealership...and no I don't care about the free coffee & donuts, but I do like the no questions asked free loners she gets though. Why are Jeep dealerships so cheap on the loaners? I've always got a loaner from the other manufacturers.

2) My first early build 2014 GC Limited was a disaster, so many issues with it I lost count. I liked the vehicle enough though to give Jeep another chance...so I traded it in for a later build 2014 Overland. So far so good, but because of all the TSBs/fixes Chrysler/Jeep keeps pumping out for the WK2 GC, I can't help but feel that my Jeep will never be up to date with all the latest fixes...and I don't ever expect the Chrysler/Jeep dealerships will ever help me out in that regard.

3) Did I mention the service at the Chrysler/Jeep dealerships sucks?

I like my Overland, but I will DEFINITELY be trading it in for a different vehicle when the warranty wears out. I've lost faith in the Grand Cherokee's reliability, and I just can't take the lousy service at the dealerships anymore.
 

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Lifer: Old Geezer
Overland
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Please contribute to the poll. I am considering a purchase between a 2015 Jeep Grand Cherokee Overland or a 2014 (or 2015 when available) Toyota 4Runner Limited, but the issues noted in past models found in the 108 pages of Trouble Shooting/Problems/Service forums has me concerned

The number of issues: CV Boot leaks, 3.6 transmission fishbiting, Brake booster, multiple TIPM replacments, UCONNECT gremlins, Sunroof rattles, misaligned lift gate, clunking in rear suspension, fire hazard in vanity mirror lamps, incorrect/misfitted fuel door, wheel corrosion caused by wheel cap and other issues noted across 2011-2014 models has got me thinking twice about my purchase. I keep thinking "Jeep will fix these problems with the next year model" but new issues seem to replace the old ones.

I have a baby on the way and I don't need the additional stress of vehicle repair or lack of transportation while waiting for repair and/or back ordered parts. I love the looks and technology of the Grand Cherokee, but my head is telling me to choose reliability and resale in the 4Runner.

If you could do your purchase over again, would you?
Absotively.

But then, I've only had a very small number of what turned out to be harmless issues--the dash Xmas tree syndrome and two bogus MILs.

Otherwise, I might have duplicated the press stunt from the original GC intro.
 

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Absolutely!


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Yes for sure.
Best 4wd i have ever owned.
I must be lucky with my dealer ship, service blokes are great and never an argument with warranty [ which was leather dash replacement and rear spare wheel cover replacement]
Nothing mechanical
 

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Notwithstanding all of the issues I've had with my EcoDiesel, I'd have to say yes I would buy another one based on the fact that my second choice was a Porsche Cayenne Diesel and I can't spend that much money on a car and I really prefer to buy an American made vehicle. I can understand why the 4Runner is appealing but the powertrain and tech are from the mid-2000s - it really doesn't compare to the Jeep. There really isn't another SUV out there with the design, feature set, capability and engine choices the JGC has for the price.

Based on my experience though, I would urge you to do the following (all of which I wish I had done):

1. Do a thorough and careful pre-delivery inspection of your truck. Demand that any and all fit and finish issues be addressed BEFORE taking delivery. Closely examine the paint, panel gaps, etc.

2. Require that all applicable software updates and TSBs are performed. FCA makes dealers jump through all kinds of hoops before they will authorize these to be done. Again, BEFORE taking delivery.

3. Tell the dealer that in order to close they deal, they are going to have to sell you a MaxCare plan (the extended warranty) at cost plus $50. These cars are not going to be as reliable as a Honda or Toyota. Wish they were, but they aren't (based on objective, third party surveys, not the anecdotal "mine has been perfect" feedback you'll often see here). There is a reason why Jeep is second to last in the JD Power survey and it isn't because there is a vast conspiracy against Jeep. If the dealer won't agree, get the extended warranty from Ziegler or Zeller Motors (you can buy it from any franchised Jeep dealer; I bought mine from Clay at Zeller Motors for a great price). Many here will tell you to forget the extended warranty because Jeeps are super reliable. I would not buy a 2014 JGC without one.

4. Don't assume you are going to get the same treatment as you would at a BMW dealer, Lexus dealer or Cadillac dealer. Generally speaking, Jeep dealers don't roll that way and they never will. Some dealers are gems but most are not. I don't think that is the way it should be but it is so you just have to accept and deal with it if you're going to be a happy Jeep owner.


Good luck!
 

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Yes I would have bought again but would have waited and got a 2015 instead of an early model 2014. I think trouble reports for the 2015 MY are going to go down drastically compared to the 2014. dealer network will be just as bad but problems will be fewer so less time spent experiencing the "dealer"
 
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