I only have this issue when at the gas station or going through a drive-thru where they have a cover I have to pass through. Otherwise the reception is always on. I can even have it in my garage and get reception. There is this one spot on my way home in front of a high school where it always drops till I pass and if I get stuck at that light, I get no reception. It's odd, because this is the only dead zone I've encountered where there's nothing blocking the signal, no trees, building, hills.