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Hi billt,
Please try the following if the Update screen is still there:
1. Choose 'Schedule Update'
2. Set time 2 minutes ahead of current time (for example, if it is currently 8:43 AM, set the time for 8:45 AM)
3. Once the time is chosen, select 'Set Time'
4. Select 'OK'. Do NOT press the X.
5. Wait for 3 minutes to allow the set time to pass (for example, if the time was set for 8:45 AM, wait until at least 8:48 AM)
6. Perform two button reset (Simultaneously press and hold the circular Browse/Enter & Power/Mute buttons)
7. Wait for 'Schedule Update' pop up to be shown again, but do NOT Set Time
8. Perform a complete sleep cycle (steps below)
Ignition off
open door
close door
lock the door
Wait for 10 minutes
9. Turn the Ignition On, and the pop ups should cease.

If this does not remedy your concern. Please let me know.
Alex
Jeep Social Care Specialist
Hi Alex,
I know this forum is from 2 months ago but, I just wanted to let you know that I've had trouble with this update also. I tried these steps this morning and, so far it's worked. The real test will be in a couple hours when I have to go to work.
Thank You
Tc1106
 

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Hi Alex,
I know this forum is from 2 months ago but, I just wanted to let you know that I've had trouble with this update also. I tried these steps this morning and, so far it's worked. The real test will be in a couple hours when I have to go to work.
Thank You
Tc1106
Hi. The files for software level 18.45.01 are currently available on driveUconnect.com. I would recommend checking if this update is available for your vehicle. If so, you will be able to download the software to a USB and update your vehicle at home. Please let me know if you have any questions.

Alison
JeepCares
 

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2014 Grand Cherokee
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Hi. The files for software level 18.45.01 are currently available on driveUconnect.com. I would recommend checking if this update is available for your vehicle. If so, you will be able to download the software to a USB and update your vehicle at home. Please let me know if you have any questions.

Alison
JeepCares
I think that UConnect should change its instructions on the updates. The statement that it needs to be downloaded to a USB is misleading and has caused quite a bit of confusion for many here (and probably for those who are not here). The update needs to be downloaded to the computer and unzipped to a USB drive. Downloading the zip file to the USB drive won't work.
 

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2014 Grand Cherokee
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Not sure how you misread this....
View attachment 220544
I didn't miss it since I haven't looked at the instructions for four years, but many others here must be missing it. I was especially replying to Jeep Cares statement above to download the file to the USB drive.
 

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You'd be amazed how many people don't know what extracting a file means.
 

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This is why OTA -should- be the best delivery mechanism for updates, as it could eliminate the technical updating challenges some % of people will naturally have. But unfortunately OTA got a very late start for Uconnect’s RA4/RA3, and clearly just doesn’t work consistently well.

It’s also quite odd that the newer Panasonic UAQs, which started off updating via OTA fairly regularly, have apparently suddenly stopped updating, based on OEM owner feedback posted in other threads. Clearly OTA delivery must be a lot harder than FCA/UConn expected...hence they should make updates available manually for all platforms.
 

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This is why OTA -should- be the best delivery mechanism for updates, as it could eliminate the technical updating challenges some % of people will naturally have. But unfortunately OTA got a very late start for Uconnect’s RA4/RA3, and clearly just doesn’t work consistently well.

It’s also quite odd that the newer Panasonic UAQs, which started off updating via OTA fairly regularly, have apparently suddenly stopped updating, based on OEM owner feedback posted in other threads. Clearly OTA delivery must be a lot harder than FCA/UConn expected...hence they should make updates available manually for all platforms.
OTA would be great if it worked. I have had my GC since May, 2013, and have never received an OTA update. FCA's inability to properly initiate the OTA process and its delay in making them available for downloading is getting very irritating. I recall a couple of years ago when I had been waiting for the OTA update for several months and HERE came out with new maps that would not install without the update. I bought the maps because of HERE's history of running out of stock quickly and taking forever to refresh its stock, but I had to wait another month before FCA finally put the update out for download so I could install them. In the meantime, I took a trip which got me lost in St. Louis due to the outdated maps and showed me fording the Mississippi River. The update came out while I was on the trip and I installed it and the maps while in Utah. On the return trip, the maps were right on through St. Louis. Very irritating.
 
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