I have a 2020 Cherokee Altitude with 26,000 miles (22k of which I put on myself). I baby this vehicle. It is kept clean and well maintained.
I went in for a PA state inspection this AM at the dealer where I purchased it (Ron Lewis Chrysler Jeep), expecting a A+ on my report card and instead was told that my brakes and rotors are "100% rust" and "need to be replaced ASAP" as well as my tires are thoroughly worn and need replacement.
The explanation for the brakes was that this is normal, We live in PA, things rust..... sometimes it's as low as 15k miles My response, This is not my first vehicle, but the first time I ever heard anything like this.. and I had vehicles that ran into the nearly 200k miles range.. and they were all treated and loved equally.
The Explanation on the tires is that they use a softer compound on the tires so you get a smoother test ride. The Continentals that are on the vehicle.. I have been using for years on other cars. Our 2017 Renegade had the same and the OEM pair lasted to 60k miles and there was still good tread left. I buy the MOPAR oil change/tire rotation packages, so they're rotated every 5k miles or so.
To say that I am irritated would do my current mood a disservice. If this is what I can expect from a Jeep, this will be my last. Maybe at 80K miles, but definitely NOT at 26k. I'm definitely going to get a second opinion, but, wanted to check here to see if this was in fact "normal" or am I being fleeced by this dealership who, in the past has treated me well. We just had our 2017 Renegade inspected and 0 issues came up. ZERO... and it has 80k miles on it. And Full transparency, that's the wife's vehicle and she does not baby it like I do mine.
I feel like they mistook my vehicle for someone else's. I'm thoroughly deflated.
I went in for a PA state inspection this AM at the dealer where I purchased it (Ron Lewis Chrysler Jeep), expecting a A+ on my report card and instead was told that my brakes and rotors are "100% rust" and "need to be replaced ASAP" as well as my tires are thoroughly worn and need replacement.
The explanation for the brakes was that this is normal, We live in PA, things rust..... sometimes it's as low as 15k miles My response, This is not my first vehicle, but the first time I ever heard anything like this.. and I had vehicles that ran into the nearly 200k miles range.. and they were all treated and loved equally.
The Explanation on the tires is that they use a softer compound on the tires so you get a smoother test ride. The Continentals that are on the vehicle.. I have been using for years on other cars. Our 2017 Renegade had the same and the OEM pair lasted to 60k miles and there was still good tread left. I buy the MOPAR oil change/tire rotation packages, so they're rotated every 5k miles or so.
To say that I am irritated would do my current mood a disservice. If this is what I can expect from a Jeep, this will be my last. Maybe at 80K miles, but definitely NOT at 26k. I'm definitely going to get a second opinion, but, wanted to check here to see if this was in fact "normal" or am I being fleeced by this dealership who, in the past has treated me well. We just had our 2017 Renegade inspected and 0 issues came up. ZERO... and it has 80k miles on it. And Full transparency, that's the wife's vehicle and she does not baby it like I do mine.
I feel like they mistook my vehicle for someone else's. I'm thoroughly deflated.