Got it, thanks for the input. So my radio is currently bricked like everyone else after trying to upgrade to 18.4. I have an apt at the dealership on Monday but not really sure how much help they’ll be. Has anyone tried downloading a little bit of an older software (something older than 18.4) and trying to insert that on a thumb drive when the screen prompts you to? Just trying to think of a way to get the screen back to normal and Uconnect up and running again.