[padgett]

Back in March I ordered a Factory Service Manual CD from TechAuthority and it turned out to be unusable on anything but older versions of Windows and only with Internet Explorer 8 or earlier.

Later versions would not render the Adobe SVGs that made up many of the wiring diagrams and illustrations.

This has now been revised and though you need Internet Explorer 10 (and can discard the Adobe plugin) it does work on Windows 8 devices and upgraded Windows 7. XP users with IE 6 will still need the plugin (included on the CD).

About 100MB of "something" has been added but the important thing is that it now works on current devices (still no Firefox, or Android, iOS, or OS/X or Chrome though). I do have to blow up to 200% to read the text on a 24" monitor but is now displayed so we can see the pinouts.

It appears to being treated as a slipstreamed update and will be used for new orders of the same part number (for 2012 WK2s it was 81-370-12064-CD ). People who bought the CD since it became available for the WK2s (in March) should be able to contact TechAuthority and request the updated CD.

The wheels grind exceedingly slow...

ps my copy does include info on the 3.0 Turbo Diesel but probably not the blue one.

 

[Raptor]

Back in March I ordered a Factory Service Manual CD from TechAuthority and it turned out to be unusable on anything but older versions of Windows and only with Internet Explorer 8 or earlier.

Later versions would not render the Adobe SVGs that made up many of the wiring diagrams and illustrations.

This has now been revised and though you need Internet Explorer 10 (and can discard the Adobe plugin) it does work on Windows 8 devices and upgraded Windows 7. XP users with IE 6 will still need the plugin (included on the CD).

About 100MB of "something" has been added but the important thing is that it now works on current devices (still no Firefox, or Android, iOS, or OS/X or Chrome though). I do have to blow up to 200% to read the text on a 24" monitor but is now displayed so we can see the pinouts.

It appears to being treated as a slipstreamed update and will be used for new orders of the same part number (for 2012 WK2s it was 81-370-12064-CD ). People who bought the CD since it became available for the WK2s (in March) should be able to contact TechAuthority and request the updated CD.

The wheels grind exceedingly slow...

ps my copy does include info on the 3.0 Turbo Diesel but probably not the blue one.

I also purchased the service manual on CD for my '12 Summit many months ago.

What do I need to do to get this updated CD? Did they just send you a new one?

 

[Raptor]

For those who purchased the "older" service manual CD's TechAuthority will send you an undated disc w/software patch for better compatibility w/ the latest browsers and operating systems. Just call 800 890-4038. Have your order # ready. :thumbsup:

 

[tomk]

I keep a Virtualbox VM with an un-updated XP image just so I can access the 07 WK CD that I bought and paid for.

I really really REALLY wish they'd just issue the damned PDFs. The stupid hot-linking in the SVG manuals is completely useless.

I'm hoping they will do something vaguely useful for the '14 FSMs..

...tom

 

[IRISH]

I just called TechAuthority for the updated CD (purchased mine in May) and she had no idea of an updated one, so they are investigating and will get back to me.

 

[padgett]

There is a new CD and I have it. The SVGs are now handled by Internet Explorer but you must have IE10.

However the one I have has the same part number and cannot be identified from the label. The directory en_US and Autorun.inf have a 9/x/2013 Date Modified as the only way to tell.

 

[Raptor]

I just called TechAuthority for the updated CD (purchased mine in May) and she had no idea of an updated one, so they are investigating and will get back to me.

TechAuthority will call you back and send out the newer disc. The women at the call center have no idea about this. When someone who can help calls you back make sure you have your original order # and e-mail address so they can verify when you purchased a service manual on disc. I got a call back from TechAuthority within a day and should have the new disc on it's way to me as we speak. :thumbsup:

 

[padgett]

When it arrives please let us know if it has a different part number or revision notice on it. Mine is identical to the original.

 

[IRISH]

Great

 

[Raptor]

When it arrives please let us know if it has a different part number or revision notice on it. Mine is identical to the original.

My "new " disc appears to be identical to the original as well, same part #, no revision notice at all?

How can I tell if it's any different?
It doesn't read any different as far as I can tell?????

 

[padgett]

Mine was same-same but some of the files/directories had a September date. Also if you can see the wiring diagrams with IE10 it is the new one (and does not need the SVG reader).

That's the good news. OTOH it does not work at all ("No Data...") with Windows 8.1 RTM and IE11.

If I didn't have to work for a living I'd just transfer all 2,494 .svgs to .jpgs & fix the 5481 .xml files. Computers are good at that.

 

[Overland1]

Geez... why could they not have just stuck with PDF format? I know it is old and clunky at times, but Internet Exploder is not much (if at all) better now than it has been in the past.

 

[Zybane]

The latest revision have all the ecodiesel stuff or should I wait on purchase?

EDIT: just checked their website and the 2014 isn't even listed. Since there was a huge change between 2013 and 2014, will hold off..

 

[padgett]

The 2012 includes the VM diesel but must be the European or Oz spec.

Note: What follows is speculation on my part.

Have seen this sort of thing before when an inside organization is chartered to create "something" out of an existing (usually mainframe) system. An Exec looks at bids for such a project and decided that since they have all of these IT people, they can probably do it in their free time.

Of course mainframe people don't want to mess with pc stuff so they give it to the guy who mutters to himself while reading Byte. Given the style of the XML and SVG structures, I suspect the main tool used was Adobe Illustrator 15.1.0 but the XML is 1.0 which is earlier.

So "someone" decided that the easiest way to do this was to extract relevant bits of the online service manual system onto a CD.

The dealer system appears to be a multi-year, multi-element program, part of which is in a meta-index which can provide SEARCH and a vector graphics engine that supports zoom and move.

What was provided was something that could only use a specific browser (IE) that is only available in Windows. A set of search results were each transformed into HTML, XML, SVG, JPG and GIF constructs. Naming uses an encoded GUID (Globally Unique Identifier) which was probably machine generated. Certain things were left out such as the complete wiring diagram, index, and search (I had to create my own index program for fault codes).

So we have "something" that is only usable with very specific operating systems (no MAC or iOS or Android) and just one browser IE 10 (can use with earlier versions with the Adobe driver package last updated in 2009).

For some reason the whole system reminds me of the Helena Rubinstein R-390A.

 

[Raptor]

Mine was same-same but some of the files/directories had a September date. Also if you can see the wiring diagrams with IE10 it is the new one (and does not need the SVG reader).

That's the good news. OTOH it does not work at all ("No Data...") with Windows 8.1 RTM and IE11.

If I didn't have to work for a living I'd just transfer all 2,494 .svgs to .jpgs & fix the 5481 .xml files. Computers are good at that.

Where are you seeing wiring diagrams?

 

[zzkazu]

Can anybody tell me who has this manual whether it identifies that the WK2 has a AC Compressor Clutch relay?

One isn't identified here:

http://www.wk2jeeps.com/Misc/Fuses_2011_2013_wk.pdf

 

[Off Pavement]

Where are you seeing wiring diagrams?

TechAuthority Wiring Diagrams

Plug in your year, vehicle, and equipped engine at the top of the page and away ya go. It's got all Chrysler auto and light duty vehicle listed products from 2010 to 2016.

 

[zzkazu]

Great find.. thanks very much