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Discussion Starter #1
Just wondering where people go for tsb/recall information on their wk2 JGC? I always used wk2jeeps site but that hasn't been updated since 10-16-18 for that type of information.

Thanks in advance.
 

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Moparownerconnect.com or jeep.com and go to the owner's section
 

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Is that just recalls? I really liked seeing the tsb issued too

Thanks
Hello Briant73,

You will typically only find Recalls on Mopar.com as far as TSBs are concerned if they are not listed through out the community you could always send us a direct message with your vin to determine if you have an associated vehicle.

Lamar
Jeep Social Care Specialist
 

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Discussion Starter #6
Thanks, I like seeing the TSB available because it helps me in two ways:
Confirms what I'm noticing is an issue and helps work with the dealer to describe the issue and get it resolved.
 

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Discussion Starter #7
Just to give more on this, sometimes I like to read over the TSBs because they may describe an issue that only happens when cold temps so I think it fixed itself when in fact it's going to happen again next winter when it gets cold.

Another reason I like reading the TSBs is sometimes the fix sounds like more work and could cause more issues than the original issue.
 

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Discussion Starter #8
Just to give more on this, sometimes I like to read over the TSBs because they may describe an issue that only happens when cold temps so I think it fixed itself when in fact it's going to happen again next winter when it gets cold.

Another reason I like reading the TSBs is sometimes the fix sounds like more work and could cause more issues than the original issue.
 

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Discussion Starter #11
I was wondering the same thing. It was one of my favorite features of that site. Another example why I liked it -I know my Jeep has an issue, the dealer knows my Jeep have an issue but there is no TSB with the proper repair procedure/update to fix the issue yet. I just would go to the site and see when they posted a TSB for that issue and then knew to call my dealer.
 

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So much for transparency! I guess FCA likes their customers to be mushrooms. Keep them in the dark, and feed them s***. :(
 

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I just got a reply to an email that I sent to the owner of WK2Jeeps.com - 2011-2016 Jeep Grand Cherokee questioning about the TSB updates.

He replied that FCA didnt like all the info he was posting online so they cut off his access to the TSB sites.....

:(
UPDATE!! Milous send me an email yesterday stating that he was able to gain access again. He has updated the site!
 

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Discussion Starter #15
That’s great news. I see there are some radio updates are these still over the air for 2018 8.4 radios or need a dealer to update?
 
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