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Crazy this happened the day before the recall deadline Chrysler has been given for older Jeeps.
 

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Uh-oh! I saw this , too. There was another instance of this back in 2011 when I fist got my Overland. I'll have to try and dig up the story. I think something might be up here!
 

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That's crazy! But I think that jeep owner is complaining way too much about getting a brand new jeep for free??? I could see if it was a brand new jeep, but it had 24k miles on it. I think the chrysler offer of $1600.00 cash to get her a brand new jeep is more than fair and a great deal. Greedy selfish woman!!!
 

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People think they are entitled to a lot of things. Man, if I was given the offer to start over on a brand new same model level Jeep for only $1600.... pft.. I'd be all over that.
 

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That's crazy! But I think that jeep owner is complaining way too much about getting a brand new jeep for free??? I could see if it was a brand new jeep, but it had 24k miles on it. I think the chrysler offer of $1600.00 cash to get her a brand new jeep is more than fair and a great deal. Greedy selfish woman!!!
The resulting negative publicity is going to cost Jeep a LOT more than $1600.
 

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Right, if I could of paid an extra $1600.00 up front on my 2014 so that when I hit 26k miles I could trade it in for a brand new jeep, that'd be a no brainer, sign me up!

That woman expects way to much and needs to appreciate all they are trying to do for her instead of filing compalints to the department of transportation. It's not like they are ignoring her completely. They've already negotiated twice to help satisfy her and she continues to push her greedy-ness.

I hope she snoozes and loses on that deal and gets nothing!
 

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Right, if I could of paid an extra $1600.00 up front on my 2014 so that when I hit 26k miles I could trade it in for a brand new jeep, that'd be a no brainer, sign me up!

That woman expects way to much and needs to appreciate all they are trying to do for her instead of filing compalints to the department of transportation. It's not like they are ignoring her completely. They've already negotiated twice to help satisfy her and she continues to push her greedy-ness.

I hope she snoozes and loses on that deal and gets nothing!
Then give her a new car and make her pay off her other note and apply it to this one. Greedy chick.

And lastly, I would gladly pay 2k for a new 2014.
 

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I see 2 sides of this. Likely Jeep could have taken the vehicle and done a more serous review of the actual cause unless of course the customer prevented that from happening as she does own it. These type of problems do happen from time to time and if it is not faulty workmanship or there is isn't an actual issue with a product there will of course be no recall.

If Jeep thoroughly has inspected this vehicle or does and this is dicovered to be a one off nothing else will happen. The offer they gave her is good but yes Milous is complete correct, this will unsell many Jeeps.

Had a client of a client start a Cadillac SRX in a parking lot at Walmart and the air bag went off. GM did the same type of upgrade, little to no cost and the client was happy. Faulty Sensor, but only one not a production problem.

This is still ugly any way you look at it!

Most imporatantly though is that she was not injured.
 

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That's crazy! But I think that jeep owner is complaining way too much about getting a brand new jeep for free??? I could see if it was a brand new jeep, but it had 24k miles on it. I think the chrysler offer of $1600.00 cash to get her a brand new jeep is more than fair and a great deal. Greedy selfish woman!!!
She's not greedy, she's smart (especially by going to the press over it).

And I'd be doing the exact same (as would anyone else in her position). If my (damn near) new car just burst into flames due to a manufacturing error, I'd expect a like replacement. And If they can't get me an exact replacement, then the next closest thing (new).

The fault lies with the manufacturer, not the owner of the vehicle in this case.

Jeep will be lucky if they don't get nailed with another recall on this one (at a min, that bit of the car and any reports similar will come under extensive scrutiny now). I'd expect the PR damage will be pretty gnarly.
 

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If she had 24,000 miles on the car, she is entitled to receive the value of a car with 24,000 miles on it. I'm sure that is what her insurance company offered her. That's why she has insurance.

This is just another case of somebody wanting to benefit from something that happened, rather than be put back where she was. If she was hit by another driver and the other driver was at fault, she wouldn't be entitled to a new car from that driver.

And because so many people want more, they support this behavior.
 

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If she had 24,000 miles on the car, she is entitled to receive the value of a car with 24,000 miles on it. I'm sure that is what her insurance company offered her. That's why she has insurance.
Is this actually covered by insurance?

My inclination is "No"

Why? Because if Jeep is offering her a new Jeep if she pays the diff, that means her insurance isn't paying anything...

It wasn't an accident, or uninsured motorist, it was poor build/manufacturer defect. The onus is on the them, not her, not her insurance company.

Has nothing to do with entitlement, and everything to do with backing your product.
 

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Most people in this situation go through their comprehensive insurance and get on with their lives. Then it is up to the insurance company to recover from the at fault party.

She chose to go to Chrysler because she wants a new car, not what she had, a used car.


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She's not greedy, she's smart (especially by going to the press over it).

And I'd be doing the exact same (as would anyone else in her position). If my (damn near) new car just burst into flames due to a manufacturing error, I'd expect a like replacement. And If they can't get me an exact replacement, then the next closest thing (new).

The fault lies with the manufacturer, not the owner of the vehicle in this case.

Jeep will be lucky if they don't get nailed with another recall on this one (at a min, that bit of the car and any reports similar will come under extensive scrutiny now). I'd expect the PR damage will be pretty gnarly.
I think the offer sounds fair. If its truly only going to cost her $1600 thats a great deal. The vehicle was driven 24K miles and that does count for something its not free. Cars have defects and sometimes parts fail and sometimes new parts fail and this failure happened to cause a fire. This does not mean every time you have a failure there is a recall. If there was a pattern of many vehicles having this issue then that would probably warrant a recall. If I'm driving my jeep and the fuel pump happens to fail because of a defect it does not mean every Jeep needs to be recalled to replace the fuel pump. It would just mean mine happen to have one that went bad.
 
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