The resulting negative publicity is going to cost Jeep a LOT more than $1600.That's crazy! But I think that jeep owner is complaining way too much about getting a brand new jeep for free??? I could see if it was a brand new jeep, but it had 24k miles on it. I think the chrysler offer of $1600.00 cash to get her a brand new jeep is more than fair and a great deal. Greedy selfish woman!!!
Then give her a new car and make her pay off her other note and apply it to this one. Greedy chick.Right, if I could of paid an extra $1600.00 up front on my 2014 so that when I hit 26k miles I could trade it in for a brand new jeep, that'd be a no brainer, sign me up!
That woman expects way to much and needs to appreciate all they are trying to do for her instead of filing compalints to the department of transportation. It's not like they are ignoring her completely. They've already negotiated twice to help satisfy her and she continues to push her greedy-ness.
I hope she snoozes and loses on that deal and gets nothing!
She's not greedy, she's smart (especially by going to the press over it).That's crazy! But I think that jeep owner is complaining way too much about getting a brand new jeep for free??? I could see if it was a brand new jeep, but it had 24k miles on it. I think the chrysler offer of $1600.00 cash to get her a brand new jeep is more than fair and a great deal. Greedy selfish woman!!!
Is this actually covered by insurance?If she had 24,000 miles on the car, she is entitled to receive the value of a car with 24,000 miles on it. I'm sure that is what her insurance company offered her. That's why she has insurance.
I think the offer sounds fair. If its truly only going to cost her $1600 thats a great deal. The vehicle was driven 24K miles and that does count for something its not free. Cars have defects and sometimes parts fail and sometimes new parts fail and this failure happened to cause a fire. This does not mean every time you have a failure there is a recall. If there was a pattern of many vehicles having this issue then that would probably warrant a recall. If I'm driving my jeep and the fuel pump happens to fail because of a defect it does not mean every Jeep needs to be recalled to replace the fuel pump. It would just mean mine happen to have one that went bad.She's not greedy, she's smart (especially by going to the press over it).
And I'd be doing the exact same (as would anyone else in her position). If my (damn near) new car just burst into flames due to a manufacturing error, I'd expect a like replacement. And If they can't get me an exact replacement, then the next closest thing (new).
The fault lies with the manufacturer, not the owner of the vehicle in this case.
Jeep will be lucky if they don't get nailed with another recall on this one (at a min, that bit of the car and any reports similar will come under extensive scrutiny now). I'd expect the PR damage will be pretty gnarly.