Hi Bob,
I just sent you an email. If you get a chance, I'd love to hear more about what happened.
Which one did you lose? Was it the one you suspected was over-tightened?
Did this happen on-road or off-road?
Did you hit the plate on something to cause this?
We haven't had any problems on our WK2 yet, (even while testing in fairly difficult off-road conditions) and we haven't had any reported problems yet, but I want to pay maximum attention to any potential product failings.
Obviously this is something that should never happen, so I am very interested to hear your thoughts.
Cheers,
Bill