I bought a new 2022 Grand Cherokee Overland WL a few months ago and I have less than 600 miles on it. I tried to start it yesterday and the console came on, but when I pushed the button, it clicked, and everything went dark. The battery voltage was 9.7v, so I tried to jump it. It still wouldn't start. I tried to charge the battery and it stayed at 7.5A and wouldn't charge. I called the dealer, got the Stellantis towing number, and set up a tow to the dealer. They said they would text me with the ETA but after several hours I hadn't received anything, so I called them back. The automated response told me the truck would arrive in 8 minutes. After 1/2 hour I received a text asking if the truck arrived and it had not, so I responded No. A short time later I got a call from the driver saying he was 25 minutes out. He arrived in about that time, but at my neighbor's house. After he got to my house, he wanted to try to jump start it again. Apparently, they didn't tell him anything about the vehicle. He didn't know that the battery was not in the engine compartment, and I had to show him where to hook the cables. It still didn't start. He started hooking it up for the tow and was planning to use a dolly on the rear wheels leaving the front wheels on the ground. I told him the manual said it had to be transported with all 4 wheels off the ground and asked if they could transport it on a flat bed. They did not have one available but did have a dolly for the front wheels, so they were able transport it with all 4 wheels off the ground. I haven't heard back from the dealer yet, but I suspect the battery is the problem. I expected that Stellantis would have provided the towing company with the proper procedures for towing, but I guess they did not.