Old thread, I realize, but I have the same issue with my 2013. Phone volume with my Blackberry is horrible, I have trouble hearing and people have trouble hearing me.

Phone volume is turned up to max (38). Radio is fine with volume around 13-14.

Happens with my original radio and the RHB I installed.

This is really bad, as I often have to enable my handset to be able to have a conversation.

Anyone else have this issue?

Anyone have different experience (volume on phone fine at normal setting)? If so, what type of phone do you have?

I looked through TSBs, but didn't find anything about this. Does the Uconnect module have a volume adjustment on it? Maybe two settings, one for amplified system and one for non-amplified (mine)?

 

Is there another volume control to set through the evic?
My current vehicle has a separate volume control for the nice lady in the navigation system.


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Is there another volume control to set through the evic?

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Doesn't seem so. The volume control on the radio sets Uconnect volume when active, along with nav lady volume. Uconnect prompts seem loud enough, just the phone volume that is bad.

I tried to pair my wife's phone to see if it did it, but couldn't get it linked. Curious if other phones require the volume to be turned up so high.

 

Mine sets the same way. However, the displayed volume level to hear Uconnect is much higher than the radio. For normal radio volume, 13-14 is good. For Uconnect, 26+ is required, with an even higher number (max is 38) for the phone.

I'm still thinking it might be my phone. Can anyone else confirm the numbers need to be that high on theirs?

 

I have a RHB Nav unit and I have the same volume problem with my Samsung S3. It was also like that when I had an Iphone 4. I have to crank the volume up to max to hear the phone through Uconnect. The uconnect and radio volume is good when saying or inputting commands but when making a phone call I have a hard time hearing it though the Uconnect unless the volume is turned all the way up.

 

I have a RHB Nav unit and I have the same volume problem with my Samsung S3. It was also like that when I had an Iphone 4. I have to crank the volume up to max to hear the phone through Uconnect. The uconnect and radio volume is good when saying or inputting commands but when making a phone call I have a hard time hearing it though the Uconnect unless the volume is turned all the way up.

Yeah, that's the issue. Something to have the dealer look at when I take it in for service I guess.

Anyone not have this issue (bluetooth volume ok)?

 

Bringing up an old thread, but this is about to drive me nuts. Even when the volume is turned up to max (38), I can't really have a conversation if I'm driving at any speed.

Has anyone solved the Bluetooth phone volume issue? I haven't found any TSB that addresses it, so I'm afraid the dealer will be clueless when I take it in.

I like my WK2 a lot, but if I can't use the Bluetooth I'll seriously consider trading it in for something else.

 

I like my WK2 a lot, but if I can't use the Bluetooth I'll seriously consider trading it in for something else.

Classic quote.

 

Fixed!!!!

Found the 50.00.07 update for my RHB and installed it. Now the volume is significantly higher and it is possible to have a real conversation while driving.

I though the issue was radio independent (had the issue with my original 130 radio as well), but it appears this update changed something and it works.

Yippee.

Now I don't have to go car shopping.

 

Same issue on a2011 Jeep Liberty. Have been using my Garmin Navigator for conversations. The problem started about two years ago when had to turn the radio to the max to hear phone calls. Has anyone approached a dealer about this?

 

Hi robt531,
We're very sorry that you've been experiencing this. Feel free to send us a private message if you decide to have your dealer look into this so we can provide assistance while your Jeep is at the dealer.
Lydia
Jeep Social Care Specialist