Dealership replaced the screen on my '15,BUT that was after two visits,on the 3rd,the screen WAS completely frozen again,but rebooting didn't work this time so they ordered and replaced.No issue since then.None.Strangely enough,was done under warranty,not the original 3/36,I am sure others with more knowledge can answer as to why.Also,didn't pay any deductible,so maybe paperwork incorrectly completed?and was done under 3/36?In any event,it WAS replaced under warranty.Other than that,no issues with my latest addition. 4 Jeeps in total.Hope my long winded answer is of some use.
If someone punched the screen out,you own it.My buddy had a shit fit when his newly installed dash cam wouldn't work(hadn't switched it to the 'on' position.),also,and I am sure others will correct me if I am wrong (probably am!) but if,by accident,you load long pieces of wood or such like and crack or damage the screen,you also own it.I guess,in essence,if one were to turn up at a dealership with a cracked/scarred screen,you would have a hard way to go to have it fixed under warranty.Again,if I am wrong,there are far more knowledgable people on this forum who could be more accurate.