Jeep Garage  - Jeep Forum banner

Remote Liftgate Opening

37K views 187 replies 51 participants last post by  echo7tango  
#1 ·
If my Summit has sat for an hour or more, I noticed that in order to open the liftgate with the key FOB without first opening the other doors, I have to press the key FOB 4 rapid times. If the vehicle has only sat a few minutes, then it just requires the 2 rapid clicks. Seems like the module goes to sleep to fast.

On the 2012 Overland, it worked with only 2 rapid clicks for at least a day after least use. Anyone else notice the same? Or do I have to add that to the list for a dealer visit?
 
#2 ·
Haven't had this issue with my Overland. I parked at work today and went out at lunch after the vehicle had been sitting for over 4 hours to load a computer in the back and it opened with just 2 clicks of the fob.
 
#3 ·
Thanks. No doubt the module for the liftgate is going to sleep to quickly. I'll bet the dealer won't have a clue how to look for that problem.

And the defect list keeps growing.
 
#4 ·
I doubt it but maybe something is different on the Summits and the FOB doesn't work the same as on the other models? Though my FOB shows X2 to open the liftgate.

I know when I press the liftgate FOB 2X rapidly, I can hear a module waking up, but the liftgate doesn't open. I notice that the instrument gauges light up. Then after doing this, when the FOB button is pressed twice again, the liftgate opens.

Anyone else with a Summit notice the same thing? Thanks

Milous, by chance is there a TSB for this?
 
#7 ·
I know when I press the liftgate FOB 2X rapidly, I can hear a module waking up, but the liftgate doesn't open. I notice that the instrument gauges light up. Then after doing this, when the FOB button is pressed twice again, the liftgate opens.

Anyone else with a Summit notice the same thing? Thanks

Milous, by chance is there a TSB for this?

Yep, my Limited does the same thing. I haven't tried to time it yet to see when it changes but I let it sit overnight then it takes 2 x 2 clicks for the tailgate to open. After that, for some amount of time, it only takes 1 x 2 clicks to open it.

My tailgate came from the factory with what seems to be perfect alignment.
 
#5 ·
Check your lift gate to see if its off of center. Several people are saying that their lift gates are not coming up because they are hitting the right side of the car. Look and see if you have no gap on the right but a bigger gap on the left. It will sometimes stick.
 
#6 ·
Check your lift gate to see if its off of center. Several people are saying that their lift gates are not coming up because they are hitting the right side of the car. Look and see if you have no gap on the right but a bigger gap on the left. It will sometimes stick.
Thanks but I already had the liftgate adjusted by a body shop. Seems like its a common problem on the 14's.

Just seems like the car or the module for the liftgate goes into sleep mode to fast, yet the fob works the other 4 doors on 1 click.

I wonder if I disconnected the vehicle battery for a few minutes and reconnected it would that reset the module?
 
#9 ·
Have you tried going a little slower. Could be the first click wakes the module and you need to give it a bit of time before the next click.
 
#10 ·
Thanks for the idea. But I tried it several times and it still acts the same way. I think I will disconnect the negative cable from the battery tomorrow and leave it off for about 10 minutes. Maybe that will reset the module to its default status.

Just wonder if disconnecting the battery will cause any other problems? Anyone have a problem after R&R the negative battery cable?

I know it will probably lose the presets on the radio and seat settings, but maybe it will do the trick.
 
#12 ·
For other 2014 WK2 owners with the remote liftgate.

Just to clarify. On my 2012 WK2 Overland, even if the rest of the vehicle was locked or unlocked, by pressing the keyfob 2X, the liftgate would open. Note that I didn't have to unlock the other doors with 1 click on the open button first to the get the liftgate to open with 2 clicks.

But on my 2014 WK2 Summit, again it doesn't matter if the vehicle is locked or unlocked, to open the liftgate, it requires two double clicks on the liftgate keyfob button.

Just wondering since on the other Jeep forum, a couple have mentioned that you first have to unlock the vehicle with 1 click on the unlock button for all the entire vehicle, then click 2X on the liftgate button to get the liftgate to open. IF this is the correct procedure, then my 2014 is working peoperly. So which is it? Thank you
 
#14 · (Edited)
But on my 2014 WK2 Summit, again it doesn't matter if the vehicle is locked or unlocked, to open the liftgate, it requires two double clicks on the liftgate keyfob button.
Mine only needed one double click .... until today. Now (3 times today) it needs two double clicks.

Going into sand mode stopped raising the car, but the quadralift works fine if I press the button. I worked properly for awhile.

When I get in my car the notice to step on the brake and hit the start button goes out after a couple of seconds, it may or may not come back on.

Nothing major, but a real damper on confidence. I keep wondering what will be next.


.
 
#16 ·
I noticed this the other day as well. Walked out of the store while raining and thought I would get a head start by opening the hatch... Took 2 sets of double taps to get it to open. Before, it had only taken one shot. I originally thought that maybe I was out of range until I saw your thread.
 
#17 ·
I noticed this the other day as well. Walked out of the store while raining and thought I would get a head start by opening the hatch... Took 2 sets of double taps to get it to open. Before, it had only taken one shot. I originally thought that maybe I was out of range until I saw your thread.
Hmmm? I'm pretty sure mine worked the proper way for maybe the first week. Sounds like after owning the vehicle a short while, somehow the keyfob liftgate opening feature stops working. I bet the engineers will have fun trying to fix that feature. Probably due to the new electrical system they have on the 2014's. My dealer put a call into Chrysler this past Monday am to open a case on my WK2. They were supposed to get back to him within 24 hours. But so far, no response.
 
#19 ·
My dealer looked at my Summit today for the 2- 2x clicks needed to open the liftgate. After 2 hours they come back with normal operation due to radio interference. I then took the service manager out to my Jeep which was parked in the middle of his lot and he tried it and when it didn't open with 2 clicks, he said that's not right and is contacting Chrysler for a response. He also got the keyfobs for 3 other 2014's on the lot and of course each one of those operated correctly. So the saga continues.
 
#22 ·
Progress! :thumbsup: He didn't say it was normal; he checked others and confirmed his opinion; now he is approaching Chrysler for a resolution of a problem he identified. This sounds hopeful, Bob.
I'll see. The service manager yesterday said he would let me know in an hour or so what Chrysler said after he opens a STAR case. It's been 24 hours and no response from the dealer yet.
 
#21 · (Edited)
Mine is also taking 2 double clicks on the remote. Keep us posted. I think it may have changed when I set the locking behavior to be one unlock opens drivers door and 2 opens all doors on the fob.

I also noticed that when switching from 1 unlock press just opens the drivers door, the unlocking behavior changed illogically. Now a pull of the interior door handle unlocks all doors. Seems backwards as before with one press unlocks all doors, the drivers door handle pull only unlocked the drivers door.
 
#24 · (Edited)
My service manager called me last Tuesday to say they are waiting for the ASCM to arrive for the error message in the EVIC for the air suspension. Should take a day or 2 for the module to arrive. But so far, it's been a week and not a word.

He also mentioned that he has like 5 steps to try to hopefully get the double click on the keyfob to open the liftgate. I just don't know if I want my vehicle to be a gunea pig for trial and error.

I was hoping maybe the latest Uconnect update would fix the liftgate problem but I think its more involved than a software update.
 
#29 ·
Add me to the list. My 2014 GC Overland also takes 2 double clicks to open it sometimes. I have not checked into the pattern (if there is one). I even thought maybe I had to hold for two seconds instead of double click, LOL. Most of the time I use the lever but the key fob at a distance is nice when needed but I never know if it needs 2 clicks or 4. :(
 
#35 ·
All weekend, my took 4 clicks to open the rear gate. :( Jeep had sat for 1 hour or so in between tries.
 
#39 ·
On the other hand, the liftgate on my 2014 JGC Limited opens (and closes) with just two clicks on the fob button. I find I do have just a bit of a lag between clicks and liftgate action.

Go figure....
 
#40 ·
I think the lag is normal. It is used to start the warning beep before it opens the gate. If you turn off the warning beep it might still use the same delay before it opens the gate but just doesn't sound the beep.
 
#42 ·
I always try 2 clicks first. Sometimes (50/50) it works and sometimes it doesn't. Occasionally it takes 3 instead of four.

Of course when my brain is working I leave the fob in my pocket and just touch the handle.


.
 
#43 ·
My dealer told me "you have to unlock first then double click" this is a feature which will prevent you from accidentally opening the rear gate while the keyfob is in your pocket or from accidental presses from say a child. :rolleyes:

So I gave up, instead of 2x 2x , I do 1x 2x. hey it takes 1x out of the equation, :D

I really love this vehicle, this is my first Jeep ever, I love driving it I love being inside of it ( I know that just sounded weird but oh well) I just would love if all the weirdness would go away.
 
#45 ·
No doubt instead of Chrysler figuring out the fix, they will just change the procedure in the owners manual to 1 click to unlock doors, then 2 clicks on the liftgate button. A lot cheaper to go that route. But I've noticed that sometimes the liftgate button on the overhead console doesn't open the liftgate with 1 press of the button. So that must be connected with the keyfob not opening the liftgate problem.

Like others have said, the 2014's have quite a few gremlins throughout the vehicle which hopefully Chrysler will figure out by the 2015 model year. Just doesn't do us early adopters much good right now. :mad: