havent seen or read about others complaining about this but the no fix reply is bullshit try another dealer or call chrysler . whats the point of remote start if only to heat or cool the vehicle to a comfortable level before you enter it

 

Do you have a 2011 or 2012? On my 2011 Overland it works fine. It has to be set in the Auto mode I believe. When I auto start the A/C will be on as well as the cooled drivers seat. I think is does mater what the temp inside the Jeep is.

 

I have a 2012 Limited. My dad has a 2011 Overland and his works. The dealer first tried to tell me that it's working as expected, and it won't cool off in auto mode. My Liberty had auto climate and would cool off with remote start. So, I had them check other GC's on the lot and they realized mine has an issue. Yeah, the no fix answer is bull. So I have to wait until chrysler puts out a flash update for it?

 

It sounds like a computer or sensor issue.

 

Most likely. Could be a defective compressor too I suppose since the GC doesn't get nearly as cold as all my other Jeeps I have owned. Just crappy I have to wait for a software update that may never come.

 

why should you have to wait tell them to start replacing parts or start crediting your monthly payments for the inconvience. you paid for remote start with cooling and heating and it should work. you should consider speaking to another dealer if they are giving you the runaround

 

Compare the AC outlet temperature to another GC and see if yours is in the range. If that needs to be fixed then you might luck out and the two issues are related.

 

Exact same thing happens on my 2012. Yesterday I was checking out at a store and started the vehicle with the remote. Took us about 5 minutes to get out to it and was surprised when I opened the door and the fan was blowing at full speed but no cold air was coming out. I pushed the start button and immediately felt the AC kick in. Remembering this thread I tried repeating this at home that night. Started the vehicle and let it run for a few minutes. Opened the door and again the fan was on full but no cold air. Pushed the start button and felt the AC come on.

 

I've also experienced this as well. Will remote start the WK2 with the air set on auto to 70 and when I get in 5-10 min later its not even cold. Plan on calling the dealer this week but fearful of them not providing a solution to the problem.

 

It was 90tiday so I did some testing. Sure enough, the AC wouldn't kick in until I opened the door.

 

I have an appt. with another dealer tomorrow morning. I suspect I will get the same run around, but will post my experience there and what they tell me.

 

So get this guys, mine is doing the same thing, and you'll never guess what I was told.
"The air conditioning will not come on when the vehicle is remote started, and neither will the heater. EVER. The ventilated/heated seats will engage, as will the heated steering wheel depending on temperature."
I looked at him with amazement, and said
"So I've bought a 48 thousand dollar vehicle with remote start. And it won't cool/heat itself even If I leave the A/C or heater on when I get out?"
And the response?
"Yep"
There's got to be something done about this.

 

I guess this isn't an issue if you have the manual A/C controls, because if you leave those on, they'll come on. The auto system will not. WTF

 

That's the same answer my dealer gave me, so I had them get the keys to another GC on the lot to test. The other GC with the same auto system worked fine. After that they admitted it's a problem but have no fix. My Jeep liberty with auto controls worked fine. My wifes 200 with the same auto system works fine.

 

I tried mine in manual mode, and the compressor still did not kick on until the door was opened.

 

Ya, I was referring to the lower model grand cherokees. They have actual dials for everything, rather than electronic controls. Not the auto/manual mode on ours haha :lol:

 

My 2011 JGC Summit worked fine. I now have a 2012 Summit and it will not cool with remote start. Something changed!

 

My 2012 laredo X has the same problem with my heater in the winter, doesn't actually heat anything until the Start button is pushed after entering the vehicle. Haven't tried with the A/C yet this summer but I suspect it's probably the same.

 

I'm a little amazed that any dealer would tell you that the lack of cooling or heating is the way it's supposed to be.

For the record, my 2012 JGC Overland's remote works as it should. When it's cold, it starts heating and it turns the driver's seat heater to the low position. When it's hot, the A/C kicks on and the ventilated seat is set to the low position.

Anyone who tries to tell you that it designed to operate any differently is full of it.

 

My 2012 JGC Overland's remote start turns on the steering wheel heater, the driver's seat heater to high and the rear defroster when it is cold. I have not tried it when hot. why yours turns on the seat to low and mine to high is a mystery. Also, why does it turn on my rear defroster??

Is there a way to modify the features that are turned on when you remote start. --- in a service menu perhaps.??

 

I just double checked mine, rolled down the passenger window, and set the A/C to max, then shut it off, got out and remote started. Put my hand over the vent... Nothing at all. And the display screen for the climate is blank like the vehicle is off. Until you touch the driver door handle, then the A/C comes on.

 

Interesting. Never noticed that the display in the climate control isn't on when remote started until you touch the handle to unlock.

 

Long-shot here, but is it possible the Remote Start Comfort System needs to be activated through the Electronic Vehicle Information Center (EVIC).

I realize the Remote Start Comfort System technically should only control the heated steering wheel, and driver heated seat features in cold weather and in warm weather, the driver vented seat feature.

If the A-C problem is due to some sort of glitch, perhaps it is related to the EVIC setting for the Remote Start Comfort System.

Do you guys who are having problems have the Remote Start Comfort System activated?

 

Yes, I have it activated. Even unchecked it and rechecked it to see if that would do anything.

 

Yeah, that's what I figured. Oh well good luck getting to the cause of the problem.

 

I spoke with Chrysler and didn't get much help. I was told to try another dealer.

 

As was I... Haha I haven't yet, and I probably won't. But I've got a reference number for a ticket they opened on it, and hopefully this email will get somewhere.

 

I am going to the second dealer tomorrow. I don't expect any resolution. I do need them to look at an issue with the ac though. On most days, in auto or manual mode it just doesn't get as cold as you would expect. It even will suddenly get warm for a second then go back to cool.

 

Holy Hell this is weird, mine does the EXACT same thing. In fact, that's what i went into the dealership today for mainly, and discovered the remote start issue just before i went in. Seriously exactly the same issues. haha And today they told me "feels cold enough to me" and didn't do a thing.

 

My base laredo E does the same thing. I have factory remote start and same results as the more expensive trims.

 

My 2012 does not have this issue. I have noticed using remote start that the A/C will be working and the seat cooling is on low when I get in. I noticed the seat cooling mainly because with the black interior in west Texas you can tell when the cooling has been working and when it has just started. The A/C will have the cabin cooled down quite a bit in a few minutes.

 

Add me to the list with the A/C issue. When remote started, the fan is blowing with no compressor for cooling until I hit the push to start. Also noticed the air is not as cold at times. This is a big deal for me living in SE Texas. I feel myself constantly adjusting the vents thinking I'm just not getting the air.

I really hope there is a fix for this. Maybe Milous or someone with inside info can fill us in on whether it's a known issue with a TSB in the works.

I need to swing by the dealership this week and will check on other GC's on the lot.


Sent from a pay phone.

 

I really hope there is a fix for this. Maybe Milous or someone with inside info can fill us in on whether it's a known issue with a TSB in the works.

I really hope so too, cause not having AC when it gets blazing hot definitely sucks, haha. Milous! Save us!