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Pop off the shifter top, unscrew the monostable shifter assembly and remove. Carefully pull up on the shifter/cup holder plate from armrest side as there is a plastic wire connector under the cup holder. Above the cubby door, carefully pull out the dashboard bezel from the lower right side and remove slowly as there another plastic wire connector attached to the A/C controls. Access to the cubby and its four hex screws is now available. The old radio can also be removed after unscrewing the four hex screws then disconnecting the harness and the other four connectors. After you remove your cubby, disconnect harness wire, unscrew and remove the old media hub, then install the new media hub with the old screws and reconnect harness. Connect the new radio and mount. Reattach and reconnect everything else in reverse order. You may opt to connect and route a cable from the cubby under the shifter plate to the armrest compartment. You can use binder clips to help with the mounting.
 
I can report a mostly successful upgrade from 21.8 to 28.3 to 39.5 on my UAQ retrofit to a 2014 Grand Cherokee. I downloaded them from the SOX SWISS portal. It took 35 min on average, with the engine off as per instructions in the Tech Bulletin. I know some people did it with the engine on.

Mostly successful because, as I mentioned before, some of the menus and configuration options under my old UConnect 8.4AN have disappeared or cannot be changed. Suspension config. hasn't returned (I have to check if I can now enable the flag in AlfaOBD) but the Active Collision Warning can now be set to FAR or NEAR which I couldn't under 21.9. On the other hand I cannot enable mirrors tilting in reverse (they do it anyways as a legacy setting) or enable horn with locking the car (it does it anyways as a legacy setting).

I am trying to lower my daily dose of FUKITOL since most common things work as intended. As others have mentioned, MEDIA is now the only button with Radio, SXM, and USB choices. I moved my front camera to one of the buttons on the bottom row (replacing Settings shortcut) but seems to not stick around. Anyone have any thoughts on how to make that stick? Who needs Settings on the bottom row when they can be accessed as a shortcut on controls and from the never deletable UConnect apps?

There's room for more User Interface improvements. The steering wheel heating and seats heating/cooling should be consolidated under the climate controls. If you are cold, you are likely to adjust the temperature and enable heated seats - wouldn't it be great to have it in one spot ?
 
Just got my 2016 Jeep a month ago and had already planned to do this upgrade since I love having Apple CarPlay on my other cars. Did the same type of swap on my 2015 Mustang (Ford started CarPlay with Sync 3 in 2016, of course) and it was a bit more involved than the Jeep. The Jeep was super easy to do, really. The Mustang I had to make my own custom adapter for the USB hub, get an aftermarket GPS antenna, and use a program similar to AlfaOBD to program the new radio. None of that needed for the Jeep! Got everything for a grand total of $637.70, which is a far cry from the $1600 that Infotainment wants for the exact same thing! Here's the steps I took and it worked flawlessly:

1. The hard part: Obtain new or preferably used radio. I used Car-Part.com--Used Auto Parts Market to search radios from 2018 and possibly early 2019 Grand Cherokees. I'm told the ones from Dodge Rams will work too. See the list below on vehicles you should be able to get a bolt-in Uconnect 4 from. Be careful searching, as it seems a lot of the junkyards that use this site don't properly categorize them or don't even put full descriptions on them, so you likely will have to call some of them. Also note some 2019s and 2020s use a different UAV system that isn’t compatible with the older Jeeps. See this site for details (Jeep Grand Cherokee WK2 - 2018-2020 model year radios) I had two yards that had just sold them too, so updated in-stock status isn't guaranteed either. Some will respond to the chat button which is nice since I was doing it from the office during the day LOL. Make sure it also includes both the screen and the module its attached to, some people are selling them separate for some reason. I got my radio for $500 + $30 shipping from a wrecked 2018 GC Laredo that had the optional 8.4 NAV system from a junkyard out of Michigan. I confirmed which system it had by doing a window sticker search on the VIN using this link and filling in the VIN right after the "vin=". If you desired to keep factory NAV like me, this was very handy to confirm the vehicle had optional NAV. Harder to find on the Rams I noticed. If you don't care if it has NAV you can likely have better chances finding a good deal. I only want it for those times I'm in the mountains and don't get good cell reception, just in case! If going for a new one, it can be very confusing on the part numbers. My used one is 68306656AP, but I can't find that for sale on Mopar sites. I can find many with the same numbers but different letter suffixes, and they are all around $1200-1300 depending on the website.

"https://www.chrysler.com/hostd/windowsticker/getWindowStickerPdf.do?vin=xxxxxxxxxxxxxx"

2. Obtain the USB hub replacement, either new or from wrecked vehicle. I tried to get the one from the same GC I got the radio from, but they apparently were selling it with the whole console. I just ended up getting a new one from Parts Maven online. They were the cheapest with shipping (even cheaper than my local dealer would do and I have a commercial account with them). They did take forever to get it to me, though. P/N is 68323663AE. Got it for $107.70 shipped. Link to it here: Connector-Hub - Mopar (68323663AE) | Parts Maven Mopar

3. Now when swapping radios like this, the new radio will require the anti-theft PIN code to unlock it. There are a few ways to get this from what I understand. I was lucky, and contacted the junkyard I bought mine from and he had a contact at Chrysler that was able to get it for me. Easy peasy. Other options are: contact any dealer to see if they will do it over the phone, some will I hear. Most probably require you to prove you didn't steal it, which makes sense. So get a receipt for the radio when you buy it, bring it in to the dealer parts department and they should be able to help you out. Another easy route is there are several people on eBay selling this as a service for around $20-30, which might be easier.

4. Install the new radio and new hub just like they show on Infotainment's guide. Link here:


5. When you boot it up and it asks for the PIN, use the one you got in Step 3 above.

6. Everything should work great! Even if your car has different options than the one it came off of (like mine), it still carried over all my settings and everything worked; AC/Heat, heated seats/wheel, etc. All that info is stored in the BCM and not the radio (unlike the Fords), so no extra programming was necessary! I did have to go through and delete all the previous owner's phones and what not, but no big deal. You will have to repair your phone to it, and of course setup CarPlay or Android Auto if you are using those.

7. Sell your old radio either on forums, eBay, or straight to Infotainment. I hear the RA4 (Nav) is worth around $400-500, so I will get this all hopefully for minimum investment! Note I haven't sold mine yet; plan to see what Infotainment would give me first. EDIT: Infotainment never got back to me on my quote request, so I sold it on eBay and got $500 for the radio and old USB hub. Even after eBay and Paypal fees my net on this project was still only about $200! Totally worth it.

List of vehicles you can get the Uconnect 4/4C from that should all bolt in directly to GC:

2018 Dodge/SRT Viper
2019 Jeep Cherokee
2018-2019 Jeep Grand Cherokee
2018-2019 Ram Truck 1500-5500
From what I've read and heard, you lose any uConnect functions (remote vehicle start, vehicle locator) when putting a 2018 or newer head unit into a 2016 Jeep GC. I can't get a straight answer but I suspect this is because the 2018 and up units utilize the 4G service and have a 4G antenna built in behind the dash. The 2016's only use 3G. If anyone has actually put a 2018 or newer unit into a 2016 and been able to active Sirius Guardian and use the added remote features, I'd love to hear how.
 
From what I've read and heard, you lose any uConnect functions (remote vehicle start, vehicle locator) when putting a 2018 or newer head unit into a 2016 Jeep GC. I can't get a straight answer but I suspect this is because the 2018 and up units utilize the 4G service and have a 4G antenna built in behind the dash. The 2016's only use 3G. If anyone has actually put a 2018 or newer unit into a 2016 and been able to active Sirius Guardian and use the added remote features, I'd love to hear how.
Remote start will function with your fob, albeit not with any phone application. The Uconnect app will cease to function as it is tied to the old RA4 unit and Sirius Guardian is not compatible with MY17 and older models due to VIN series not included on newer interface. The UAQ installed in my Jeep Grand Cherokee MY14 came from a MY19 Dodge Challenger.
 
Remote start will function with your fob, albeit not with any phone application. The Uconnect app will cease to function as it is tied to the old RA4 unit and Sirius Guardian is not compatible with MY17 and older models due to VIN series not included on newer interface. The UAQ installed in my Jeep Grand Cherokee MY14 came from a MY19 Dodge Challenger.
Is the Sirius Guardian function not operational because of the 3g antenna in the pre 2018's as opposed to the 4g antenna on 2018 and up? I feel that could be swapped out based on what I've seen on the parts breakdown.
 
Is the Sirius Guardian function not operational because of the 3g antenna in the pre 2018's as opposed to the 4g antenna on 2018 and up? I feel that could be swapped out based on what I've seen on the parts breakdown.
It’s all about the software. Sirius Guardian theoretically could work off any cellular antenna, but the software in the RA4 is not compatible. CarPlay and Android Auto can’t function properly on the older unit due to processor architecture and bus speed. Also, eligible vehicles will have a VIN of 2018 (J on the 9th character) or better and equipped with the UAQ or better head unit. Not all FCA vehicles will have the feature available as not all vehicles are equipped with the radio with that service available.
 
Is the Sirius Guardian function not operational because of the 3g antenna in the pre 2018's as opposed to the 4g antenna on 2018 and up? I feel that could be swapped out based on what I've seen on the parts breakdown.
The reason you can not access the Sirius/Guardian service has nothing to do with the hardware in your vehicle. Technically, any pre 2018 vehicle with a transplanted 2018 UAG or UAV headhunt is capable of receiving Sirus/Guardian service. The obstacle is FCA (or what ever they now call themselves). The service is controlled by a master VIN database. All VINs prior to 2018 are locked to the old uConnect Access system and require that the OEM Harman headhunt to be installed to function. FCA switched to the Sirus/Guardian system in 2018 for remote and OTA (Over the Air) update services, which requires BOTH a Panasonic (UAQ/UAV) headhunt PLUS a 2018+ vehicle VIN.

Previous posters have contacted both uConnect and FCA in an attempt to have their pre 2018 VINs added to the Sirius/Guardian master database and were told that this can not and will not be done. So you permanently lose ALL remote and OTA update service when you replace your headhunt. This is the price you pay for the added Carplay/Android Auto/etc features this replacement provides. If you really must have these remote capabilities along with the CarPlay/etc additions, your only option is to buy a 2018 or latter vehicle.
 
The reason you can not access the Sirius/Guardian service has nothing to do with the hardware in your vehicle. Technically, any pre 2018 vehicle with a transplanted 2018 UAG or UAV headhunt is capable of receiving Sirus/Guardian service. The obstacle is FCA (or what ever they now call themselves). The service is controlled by a master VIN database. All VINs prior to 2018 are locked to the old uConnect Access system and require that the OEM Harman headhunt to be installed to function. FCA switched to the Sirus/Guardian system in 2018 for remote and OTA (Over the Air) update services, which requires BOTH a Panasonic (UAQ/UAV) headhunt PLUS a 2018+ vehicle VIN.

Previous posters have contacted both uConnect and FCA in an attempt to have their pre 2018 VINs added to the Sirius/Guardian master database and were told that this can not and will not be done. So you permanently lose ALL remote and OTA update service when you replace your headhunt. This is the price you pay for the added Carplay/Android Auto/etc features this replacement provides. If you really must have these remote capabilities along with the CarPlay/etc additions, your only option is to buy a 2018 or latter vehicle.
Thank you for clarifying. This is what I was looking for. I wasn't quite able to pinpoint if it was strictly hardware related or software. But your response makes sense since there was a change from uconnect to Sirius guardian and that coincided with the new rollout of head units and software.
 
Thank you for clarifying. This is what I was looking for. I wasn't quite able to pinpoint if it was strictly hardware related or software. But your response makes sense since there was a change from uconnect to Sirius guardian and that coincided with the new rollout of head units and software.
It also has to do with the licensing of the software. Every new equipped vehicle is paired with a paid license to use the software. Licenses may not be transferred to another VIN from another VIN. In a sense it keeps cars in production.
 
Anyone ordered from here before:
It appears these are from Dodge Rams based on what I can research with the part numbers listed.
$735 with a discount code applied.

 
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