I'd say it's normal if you are in the highest ride setting which is only for crawling when you need that last little bit of height to clear something because you're literally almost at the end of the suspension travel. At least it was that way in the previous generation and I doubt that has changed much with WL. But if you're getting audible clunks at normal ride heights, something is amiss, IMHO.

 

Thanks, yea the clunks are in areo, normal, etc.

 

My WK2 air suspension doesn't do that at all. No clunks, nothing like that.

 

Not a WL but a WK2 with air suspension.
Nope, its quiet as a church mouse except hitting big pot holes but then its only the ususal pot hole 'thump'.

There could be something loose in the front suspension.
Since its does this when turning it might be the 4x4 system is not in Auto or there's an issue with the Auto 4x4 mode erroneously engaging full time 4x4.
Let us know what the they find.

 

I did a search of the forum did not see a topic that pertains to my exact question
Now that’s out of the way.
ive Noticed since new every corner on my L SR clunks over a curb, speed bump, pothole, whatever. Even backing out of my driveway at crawling speeds onto the road it makes a audible “pock” sound as each tire hits the curb.
Is this “normal” for the QL suspension? I’m sure my 21” wheels don’t help but they aren’t the source of the noise.
fact that it’s front and rear lead me to think it has to be the air suspension.
otherwise system works well and rides nice… just clunks like wore out bushings over imperfections.
I have an appointment for Tuesday but if I can point them in a particular direction I’m less likely to get the “could not replicate issue”
Thanks.

My overland does this as well. Were you able to get this resolved by your dealer. I have been meaning to bring this up to my dealer at my next service.

 

No.
fortunately / unfortunately the clunking has reduced on its own. It still clunks over certain bumps or sharp curbs, but it has gotten 80% better on it own..
Dealer said they went over it and checked for anything loose, everything checked out.
on one hand I’m glad it’s making the clunk less often, the other hand I can’t wrap my head around how or why it’s healing itself..
some people have had success after letting the dealer torque everything to spec in the front end.
Mine was / is making the noise at every corner.

now that my problem has been documented, I’m gonna put the suspension through its paces on a rough road.
it will either break itself in… or break itself..

 

My Trailhawk makes random popping/clunk noises at low speeds going over speeds bumps. But only sometimes.

This is my first time with a car that has air suspension and I'm not 100% sold on it yet.

 

I’ve had three grand cherokees in a row (2016, 2018, 2023) and load them up as far as possible without air suspension. I’m not sold on the need and potential complications of them.

 

I live in Canada, heard plenty of stories about $1,000 replacement bags, $3,000 compressors replacements. I was dead set against air suspension with our winters.
unfortunately it’s Impossible to get a summit reserve hemi without air…. When I have problems I will put in the aftermarket air ride delete suspension… or more than likely it will be the second owners problem..
If I remember right if you want a hemi, it has to have air.
I was able to delete if I was willing to have the V6…
After coming from the SRT, the 5.7 was as much of a step down in power as I was willing to make.
I think the V6 works in the 2 row, but it’s a bit wheezy in the L. Of course that’s just my opinion.

 

First, I don't have a lot of miles on my Jeep, but this is my 2nd JGC with Quadralift Air Suspension, and it (like my 2012 Overland with 100K miles) is quiet. No noises at all on bumps other than the actual noise of hitting a bump in a car.

 

Mine was clunky on day one, over rolling uneven pavement it was “pock pock pock pock”
After 1,500 kms it’s somehow improved itself…mostly.
Over that same section of rolling uneven road it is now quite.
the sound will still show up over a speed bump sometimes.
I will say it is more likely to make the sound in aero mode, it has to be something to do with the air springs. I want to check the top and bottom mounts maybe put half a turn on the hardware.
I did find a thread for the WK2 that was similar but they mostly complained about clunky sounds in off road 2.
maybe the added weight of the hemi isn’t accounted for in the suspension tuning?
Who knows… dealership gave it the usual meh effort.

 

The clunk on mine has gotten really bad in the past couple of days. It's coming specifically from the driver's side front end and I can now hear it over larger bumps while driving. Not just over speedbumps.

I knew air suspension was a bad choice.

 

I could be wrong, but my understanding is the air suspension is basically identical to the coil suspension in terms of the suspension configuration. That’s why, generally, pretty much any car with an air suspension can be converted to coils without changing anything other than the air springs versus the coil..

that said, I have to think whatever is causing the clunking is not a function of whether the car has airbags or coils. I wonder if anyone with coils is having the same issues? I believe the attachment points for the airbags is basically the same as the coils and all the other control arms, tire rods, bushings etc. are identical. Usually, with clunking noises in the suspension it would be with one of those parts which have nothing to do with the air suspension anyway.

I hope someone figures it out sooner than later…

 

I still think the air suspension may be more trouble than it's worth.

Sounds like a shot bushing or coil to my ears. And I haven't even taken it off-road in the slightest yet.

I just scheduled a service meeting... soonest available one is 3 weeks from now. Gotta love spending this much on a brand new car only to wait nearly a month to get any assistance.

 

I love the air suspension in theory, and some of them work fine, despite horrible reputations (like my old allroad), but I’ve had a variety of bizarre problems with the one on my jeep that have never been solved in any real way. Sometimes it won’t let me adjust the ride height because it insists that payload is an issue, despite the fact that there’s maybe 30 pounds of gear in my cargo area. I’ve had the front slammed down to the bump stops while the rear is jacked up in the air, and various other things… But I have so many electrical problems with my car it may be related to something wrong with my wiring harness or something else.

There seem to be a lot of people who have no problems with them at all, but if you want complete reliability coils are the answer, regardless of who the manufacturer is. Even my Jeep service advisor has basically said the same thing. Something that takes as much of a beating as the suspension does is not a great place for delicate electronics and complex air system.

My general feeling is that if you buy a vehicle with air suspension, you’ll never lose the extended warranty bet.

 

Ugh.

Really hoping it's nothing big, otherwise I'm gonna be a problem for Jeep and getting rid of this thing.

 

Have you thought about another 4Runner?

 

I always get Mopar Maxcare w/ infinite miles, especially with this iteration of a new platform and the last gasp of the Hemi in Jeeps. Last 3 GC's I've owned all had QuadraLift / air suspension. Never had any problems with any of them (2 WKs and current WL), all upside, no downside so far.

For me personally, Maxcare has mostly amounted to donating money to Mopar for no particular reason, because it has never paid for itself on any of my cars 🤷‍♂️On the flipside, I guess I provide the karmic balance for people with 99 problems who visit their Jeep dealer continuously.

 

I always get Mopar Maxcare w/ infinite miles, especially with this iteration of a new platform and the last gasp of the Hemi in Jeeps. Last 3 GC's I've owned all had QuadraLift / air suspension. Never had any problems with any of them (2 WKs and current WL), all upside, no downside so far.

For me personally, Maxcare has mostly amounted to donating money to Mopar for no particular reason, because it has never paid for itself on any of my cars 🤷‍♂️On the flipside, I guess I provide the karmic balance for people with 99 problems who visit their Jeep dealer continuously.

I wish we had unlimited mile warranty available in Canada… we are $3,900 for full warranty extension for 6 years.. and 120,000kms (75,000 miles)

 

I’m sure it’s repairable, and probably pretty easily, the real trouble with these, like a lot of cars that haven’t been in production that long, is diagnosing it.

I would have the dealer check the steering rack (some have been found loose) and all the suspension joints and connections. Usually a bearing or CV makes more of a grinding or clunk, where all the other non-rotating stuff will clunk. I’ve heard of strut towers or subframe bushings causing clunks in other brands, so there’s lots to check unfortunately.

 

Hmm… think I found my issue.

Is that the sway bar disconnect or what?

It’s got 2,300 miles on it and never been off-road or touched anything that would justify this snapping.

Beyond annoyed right now. Dealer is keeping it for who knows how long.

 

View attachment 246377

Hmm… think I found my issue.

Is that the sway bar disconnect or what?

It’s got 2,300 miles on it and never been off-road or touched anything that would justify this snapping.

Beyond annoyed right now. Dealer is keeping it for who knows how long.

Ouch, broke at the weld. Wonder if there are any aftermarket ones that are a better quality available yet?

 

flimsy POS View attachment 246378

Not just any flimsy POS, this is the Trailhawk off-road spec POS.

Does Jeep seriously think anyone can be confident rock crawling or even climbing a dirt hill with this kind of quality control? (rhetorical q)

-

edit: Sorry for the ranting and taking over the thread with this.

 

I had the same problem. 2022 Trailhawk came with a clunk from the factory. Eventually the sway bar snapped. Dealership replaced front left air shock and the sway bar. Cost something like $6000 for the full repair (under warranty of course).

 

Isn't this in yellow the actual sway bar?

 

Isn't this in yellow the actual sway bar?
View attachment 246396

Correct.

But that's some sort of linkage to it that broke. I guessed it was part of the electronic disconnect, but I don't know for sure. The service agent had no idea either.

 

Why do all of these service write ups mention steering wheel peel?

 

My neighbor who has some sort of management position at the Jefferson plant told me they replaced the wheel on his company Overland for that reason and that I may be getting a notice about it. I guess, they're looking for it.

 

I'd love to see complete pictures of the sway bar disconnect, can't find one anywhere.

The photos online for that part aren't right, just an end link, but look at that price.

 

I'd love to see complete pictures of the sway bar disconnect, can't find one anywhere.

The photos online for that part aren't right, just an end link, but look at that price.

Yeah. It's a stupidly manufactured part.

Happy that the dealership got it done quickly and painlessly though. Hope the new one holds.

 

And there it is. Same issue. I smell a recall...

 

View attachment 248069
And there it is. Same issue. I smell a recall...

Super late to this, but how about that?! What a joke

Mine is now having transmission problems as well. Pretty unhappy with the quality control, but that' nothing new with Jeep

 

Do you have a better angle of that? It looks like it also broke right at the end?

Wow. Has anyone confirmed what that part does?

 

I didn't get a better picture but here's an image of the new part they are installing. It's the entire sway bar. They have to drop the front subframe to get it in. It's a pretty major job.

 

So I finally got my WL back today. They fixed the sway bar in a timely manner but they managed to break my seatbelt somehow. It took two weeks to get a new one shipped to the dealer.

The Jeep drives nice. No more clunking and actually feels better than before. I'm wondering if it was installed incorrectly at the factory. I was not able to keep the old part. I have a feeling it either went back to the factory or to some outfit that remanufactures them for the parts market.

I hope it holds up. I plan on taking out to some proper rocky trails this summer and having it break out there again would really suck.

 

... they managed to break my seatbelt somehow. ...

What? How? (how is it broken? AND how did they manage to break it?)

 

I did a search of the forum did not see a topic that pertains to my exact question Now that’s out of the way. ive Noticed since new every corner on my L SR clunks over a curb, speed bump, pothole, whatever. Even backing out of my driveway at crawling speeds onto the road it makes a audible “pock” sound as each tire hits the curb. Is this “normal” for the QL suspension? I’m sure my 21” wheels don’t help but they aren’t the source of the noise. fact that it’s front and rear lead me to think it has to be the air suspension. otherwise system works well and rides nice… just clunks like wore out bushings over imperfections. I have an appointment for Tuesday but if I can point them in a particular direction I’m less likely to get the “could not replicate issue” Thanks.

I have a 2022 grand Cherokee L with the air ride system. It suddenly started making the clunking noises as well coming out of my driveway. It was fine in the beginning but 8 months in it counts like a 35 yr old Ford truck trying to come out of the driveway haha. Took it to the dealer who did not take it for a test drive like I suggested but did “rigorous” testing with their machines in the garage. I will say that once the car has been driven for a bit it stops making the noises. Like when I get home it doesn’t make the noise anymore. So it’s more like an 80 yr old tryin to get outta bed in the morning. Either way it’s not acceptable. It’s a brand new jeep!

 

And the WL is back at the dealership again. Now the hatch won't open.

Im missing my WK2 more and more...

 

New here. ‘22 Overland 4xe with quadralift and similar issues. The clunking sound started a week or so after delivery. Also EXTREMELY stiff ride. So bad I switched tires with little relief. Of course, dealer here in ABQ blew it off. They know nothing of any issues with the suspension

 

Mine (23 Overland) will make the clunking noise no matter how long it has been driven. It also does not matter what temperature it is outside.
The dealership keeps giving me the run around when I have brought it in. I provide a video of it doing the noise in a flat parking lot and when going over normal bumps.

I've noticed now I can feel it through the front of the vehicle.