[Crosshairs]

No. Mechanic thinks it's fuel pump. Since they are difficult to change and he feels bad I spent $2100 changing the computer, he attached a gauge for me to watch when it dies again. It seems to happen between 3/4 and 1/2 tank of gas. I sure would love if someone had the answer to this problem or jeep recalled this problem. Mechanic confident not transmission problem. All updates have been done.

The easiest way to diagnose it would be to use a data recorder. Does your mechanic have one he can install for you?

 

[cook]

The easiest way to diagnose it would be to use a data recorder. Does your mechanic have one he can install for you?

No idea. Never any mention of it

 

[humphreyj]

Any update on this. Seems to be the 2014 models of GC. Mine is limited as well 3.6l. At hard stop, it shifts to neutral and I have a hard time getting it back into drive or any other gear. Also notice the traction control light comes on when this happens.

 

[MikeHoncho8D]

Add me to this list. 15 SRT. Driving to work doing 50mph, it all of the sudden switched back from neutral to drive several times real quick, finally staying in neutral. I was still at speed, and was able to pull the shifter back into drive. I used the paddles the rest of the way back to work in case that helped for some reason. It didn’t do it anymore, but now I’m always going to be wondering when it’ll happen again.

It’s never done this before. I just got it back last week from getting a cam/lifters/long tubes and a tune. I don’t need any more issues for a while.

 

[michaelbriseno15]

Add me to the list. I just got my car back from a front end accident a few months ago and started noticing it. It mainly happens on a hard brake though my wife reported it happening in a lane switch just today. For us, it gets into neutral, the dash chimes and shows neutral. Only after I've let off the brake and re engage the break can I shift it back into drive and continue. I do have to add that my abs light and traction system light is on right now due to a bad wheel hub that the collision center is supposed to be changing on Monday. I will post back after I get the jeep back and run some hard brake tests. This is a 2014 jeep GC laredo

 

[MoneypitHemi]

Add me to this list. 15 SRT. Driving to work doing 50mph, it all of the sudden switched back from neutral to drive several times real quick, finally staying in neutral. I was still at speed, and was able to pull the shifter back into drive. I used the paddles the rest of the way back to work in case that helped for some reason. It didn’t do it anymore, but now I’m always going to be wondering when it’ll happen again.

It’s never done this before. I just got it back last week from getting a cam/lifters/long tubes and a tune. I don’t need any more issues for a while.

 

[MoneypitHemi]

well now I feel dumb I just posted a question about the same issue you are having about going into neutral while driving except mine is a 2014 srt jeep any luck figuring out what was the issue

 

[Bjvm5980]

2014 grand Cherokee limited.It happened about a month ago, was in the interstate about 80mph and it just shifted into neutral, it scared me really bad i had an semi behind me , I'm glad that he saw i put my emergency lights on so he slowed down, car wouldn't start,felt like it was getting no gas. I attempted to restarted about 4 times and nothing , while i was looking for a tow company on the internet , i was like heck i will give it another try ,and it started and i drove away. Took it to the dealership , no check engine light on so there was nothing they could do. So i left a little upset.It happened again today. I was driving on the service road and it pop into neutral again tried to restart a few time without any luck.(same it felt like it wasn't getting gas) Let it sit there for about 2 minutes without messing with it and it started again.no check engine light. Could they be sometime that for some reason gets hot and kills the cars? Like a sensor somewhere? I'm not going back to the dealership because i will get the same answer nothing we can do if CEL is not on.
has anyone have the same issue any help will be appreciated.

YES!!!! This has happened to me at least 6 times over the past year with my 2014 3.6 Grand Cherokee. Exact same issue. Driving, at normal speed, shifts into neutral/stalls. Coast to the shoulder and you put it in Park. It locks in park but won't start. All interior accessories stay on, dashboard, fan, radio. If you don't touch anything and let it sit for awhile-until the interior accessories go off--you can start it and drive like nothing happened. I've had it to 2 different Chrysler dealerships and they can't figure out what's wrong with it! I'm so frustrated!

 

[cook]

My jeep is still having shift into neutral problems. Sometimes 1 to 3x a week and the next week seems fine. Mechanic still thinks it's a faulty wire someplace, but jeep dealer is NOT very cooperative anymore with contacting me. This problem seems to be a very big deal. This loyal jeep driver probably won't be anymore. Jeep should really be reading these posts and contacting people. I'm exhausted trying to find answers. I've made reports, researched the hell out of the issue, and nothing. It's about time jeep steps in. If anyone knows why this is happening please share with us. One of these days this problem is going to get someone killed.

 

[Barbe]

2014 grand Cherokee limited.It happened about a month ago, was in the interstate about 80mph and it just shifted into neutral, it scared me really bad i had an semi behind me , I'm glad that he saw i put my emergency lights on so he slowed down, car wouldn't start,felt like it was getting no gas. I attempted to restarted about 4 times and nothing , while i was looking for a tow company on the internet , i was like heck i will give it another try ,and it started and i drove away. Took it to the dealership , no check engine light on so there was nothing they could do. So i left a little upset.It happened again today. I was driving on the service road and it pop into neutral again tried to restart a few time without any luck.(same it felt like it wasn't getting gas) Let it sit there for about 2 minutes without messing with it and it started again.no check engine light. Could they be sometime that for some reason gets hot and kills the cars? Like a sensor somewhere? I'm not going back to the dealership because i will get the same answer nothing we can do if CEL is not on.
has anyone have the same issue any help will be appreciated.

I just had this happen to me yesterday. I have 92000 miles on my 2015 Grand Cherokee Limited. I was driving, car went into neutral and I could not put it in drive. Had to pull over and the shut the car off. After four tries the car would not start. Engine sounded like a dry cough almost. My engine light came on as well. I called my husband and he came to assist. When he tried to start it, it started right up. I was going to take the interstate home like I usually do on a Friday, but I'm glad I didn't.

 

[2017lmt]

It doesn't sound like these are all the same issue as some sound like it is stalling and then shifting into neutral. But what many do seem to have in common is that funky shift lever. I would try just manually shifting it into neutral at speed and then see if you can go back into gear. Do it without lifting your foot when you shift into neutral initially and then lift your foot and then pull it into gear and then try it by lifting your foot first then putting it into neutral and then see if it'll go back into gear while rolling. Do this at different speeds just to see if you can get some funky reaction.

 

[cook]

Is the gear selector in neutral, or still in drive when this happens? Are you sure you're not hitting the gearshift?

Drive. Not hitting shifter.

 

[Barbe]

the gear selector is in neutral when this happened. Don't understand why I could not put it in drive. Gear selector would not move.

 

[Nikki G]

This happened to me yesterday. 2014 GC ..driving to work ..suddenly went to neutral and felt like I ran out of gas (had 1/2 tank). I pulled off the side of the road and was unable to push brake or put back in gear. I shut it off and when I tried to restart it, it made a bubbling sound and I couldn't turn it back off u tilmit cycled through. Tried a couple of times...same thing. Called a tow truck and waited a couple hours . Right before the tow got there i tried it again. Started right up. No codes, no check lights, nothing
Mechanic said he can't figure out the problem

 

[Briggs1477]

I just had this happen to me yesterday. I have 92000 miles on my 2015 Grand Cherokee Limited. I was driving, car went into neutral and I could not put it in drive. Had to pull over and the shut the car off. After four tries the car would not start. Engine sounded like a dry cough almost. My engine light came on as well. I called my husband and he came to assist. When he tried to start it, it started right up. I was going to take the interstate home like I usually do on a Friday, but I'm glad I didn't.

Mine literally just did this exact thing! Did you figure out what it was Barbe?

 

[tracysjeep]

2013 Jeep Grand Cherokee Laredo X...same thing...mine wont drive more than 10 minutes and then into neutral it goes. Just getting close to pay off..I am so screwed...$2800 into repairs of oil cooler then pump and now this..cant even get it for a day without a problem. Now I have to buy a vehicle while attmepting to deal with this one..149k miles is not enough considering all the repairs I have had to do on this.

 

[cook]

I think the OP has a Grand Cherokee, not a Cherokee.

But the recall is only on certain vin #'s, not all of the 2014 GC's. It's BS!!

 

[cook]

We're very sorry to hear of your continued concerns! If you need some support while your Jeep is at a dealership or just want to discuss further, let us know. We are available in private message or by calling 877-426-5337.

Kate
Jeep Cares

Jeep cares my ass!!! I submitted a claim to jeep. A few days after I submitted it I got a call from a customer service person from Jeep, couldn't understand a goddamn thing she said. The few words that I did understand, she had all screwed up from my original problems reported in the email so I spent most of the conversation correcting her. When I asked her how many people have made this report that it shifts into neutral and stalls on them she lied to me and said she has had no complaints about this issue. I mentioned to her that if she Googles it it is all over the place this people reporting the same issue with the 2014 Jeep Grand Cherokee. She then told me that she has had a few complaints about the same issue. Had an appointment with the Jeep dealer that week, they are the ones who provided me the case file number it's been a couple weeks now haven't heard a word back from Jeep. If Jeep really cared they would do something about this problem before somebody gets killed!!

 

[JeepCares]

Jeep cares my ass!!! I submitted a claim to jeep. A few days after I submitted it I got a call from a customer service person from Jeep, couldn't understand a goddamn thing she said. The few words that I did understand, she had all screwed up from my original problems reported in the email so I spent most of the conversation correcting her. When I asked her how many people have made this report that it shifts into neutral and stalls on them she lied to me and said she has had no complaints about this issue. I mentioned to her that if she Googles it it is all over the place this people reporting the same issue with the 2014 Jeep Grand Cherokee. She then told me that she has had a few complaints about the same issue. Had an appointment with the Jeep dealer that week, they are the ones who provided me the case file number it's been a couple weeks now haven't heard a word back from Jeep. If Jeep really cared they would do something about this problem before somebody gets killed!!

Hi @cook,

Please send us a private message with your VIN or case number and we can work up providing you with a dealership update. Thank you.

Blair
Jeep Cares

 

[cook]

Hi @cook,

Please send us a private message with your VIN or case number and we can work up providing you with a dealership update. Thank you.

Blair
Jeep Cares

Just wanted to keep everyone posted on how much jeep cares about us and our situation. After they replied to my "jeep cares my ass" post, there has been consistent messages back and forth from a customer representative named Blair. I provided him the case #, dealer contact info, a detailed journal of my vehicle stalling every single day, vin #, everything he asked for. Went to pick up loaner vehicle yesterday and my dealership said they have not had any sort of contact from jeep. No phone calls, emails. Nothing!!! He has been waiting for them to contact him. Wtf!! Again, Jeep Cares my ass!!!
Since last post, vehicle has stalled every single day. Not only 1x but 2x. It will finally start, go a mile and die again. It took me an hour to go 9 miles!! Missed 10 hours of work last week due to it stalling. Now the mechanic is going to change the main fuse box under hood. I pray it works. This is bullshit!!!